Summary
Overview
Work History
Education
Skills
Timeline
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Lindsay DiMarzio

Millstone

Summary

Professional server with high standards and strong track record of delivering exceptional dining experiences. Skilled in customer service, order accuracy, and multitasking in fast-paced environments. Known for effective teamwork, adaptability, and maintaining positive atmosphere even during peak hours. Thrives on achieving results and ensuring guest satisfaction.

Overview

3
3
years of professional experience

Work History

Waitress

Gus's Diner
10.2024 - 01.2025
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Answered customers' questions, recommended items, and recorded order information.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Processed orders and sent to kitchen employees for preparation.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.

Pony Walker

It's a Party NJ
09.2022 - 11.2024
  • Provided a safe, happy, and fun environment for the children
  • Established a relationship with the parents by interacting with them before and after the pony experience
  • Communicated with customers daily, provided friendly and courteous service, and answered questions
  • Ensured ponies were fed, groomed, and had access to clean water
  • Implemented safety measures for children and ponies during rides
  • Led children on pony rides along designated trails, ensuring a safe experience
  • Maintained saddles, bridles, and other riding equipment in good condition
  • Educated children on pony care and riding etiquette
  • Ensured client safety during walks, consistently monitoring their well-being and adjusting accordingly.

Diner Hostess

Gus's Diner
09.2024 - 10.2024
  • Continuously updated knowledge of menu offerings and daily specials to provide well-informed recommendations for guests upon request.
  • Effectively managed special event bookings, ensuring proper preparation to deliver an outstanding guest experience.
  • Trained new host staff in diner policies and procedures, ensuring consistent high-quality service.
  • Provided exceptional customer service through friendly greetings, prompt attention, and accurate information on menu items and specials.
  • Assisted in maintaining a clean and inviting atmosphere for an enjoyable dining experience.
  • Contributed to increased revenue by expertly upselling menu items when appropriate.
  • Managed reservations system effectively, reducing wait times and maximizing table turnover rate.
  • Handled guest complaints professionally, resolving issues promptly to maintain diner satisfaction.

Flash Pass

Six Flags, Inc.
05.2022 - 09.2022
  • Efficiently scanned guests' Fast Pass codes for entry into attractions
  • Provided excellent customer service by assisting guests with
  • Helped manage and control the flow of guests in the Fast Pass line to minimize wait times
  • Ensured all safety protocols were followed for guest safety during rides
  • Addressed and resolved any issues or conflicts related to Fast Pass access
  • Engaged with guests to enhance their experience and promote park attractions
  • Worked closely with other team members to ensure a cohesive and enjoyable park experience
  • Worked effectively in fast-paced environments.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Education

Highschool -

Allentown Highschool
Allentown, NJ
06.2025

Skills

  • Clear Verbal Communication
  • Adaptability
  • Problem solving
  • Guest services
  • Time management
  • Customer service
  • Positive attitude
  • Tech savvy
  • Working good under pressure
  • Thrives in Fast-Paced Environments
  • Order Processing

Timeline

Waitress

Gus's Diner
10.2024 - 01.2025

Diner Hostess

Gus's Diner
09.2024 - 10.2024

Pony Walker

It's a Party NJ
09.2022 - 11.2024

Flash Pass

Six Flags, Inc.
05.2022 - 09.2022

Highschool -

Allentown Highschool

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Lindsay DiMarzio