Corynne Hudson
Las Vegas
Summary
Developed exceptional customer service skills in high-volume, fast-paced dining environments as demonstrated at Fontainebleau and Vibes Sports Bar and Grill. My expertise in creating personalized experiences and fostering warm relationships has significantly enhanced guest satisfaction, showcasing my ability to manage large groups and ensure seamless service. Seeking to leverage these transferable skills to transition into new environment where exceptional service and communication are valued.
Overview
3
3
years of professional experience
Work History
Lounge Cocktail Server
Fontainebleau
12.2024 - Current
- Provided attentive service, regularly checking in on guests to ensure their needs were met.
- Developed strong relationships with regular guests, creating personalized experiences that encouraged loyalty.
- Enhanced customer experience by efficiently taking and delivering drink orders, providing excellent service.
- Showcased extensive knowledge of cocktail menus, confidently answering questions and making recommendations to suit individual preferences.
- Elevated customer satisfaction by promptly addressing any concerns or special requests..
Hostess
Fontainebleau
12.2023 - Current
- Answered customer questions about hours, seating, menu, and general resort information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Trained new hostesses on customer service best practices and lounge policies to maintain high standards of service.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Proactively assisted servers during busy times, helping to maintain high levels of guest satisfaction throughout their experience.
- Helped facilitate cooperation between service and bar staff to professionally meet guest needs and resolve problems.
Server
Vibes Sports Bar and Grill
11.2021 - 05.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Collaborated with bartenders and managers to ensure timely delivery of orders.
- Handled high-pressure situations with poise, maintaining professionalism during peak hours or special events.
Education
Graduate Certificate - Esthetics
Jenny Lea Academy
Johnson City, TN11-2022
Skills
- Customer service
- Cash handling
- Handling large groups
- Alcohol awareness
- High volume dining
- Cleaning and sanitization
Timeline
Lounge Cocktail Server
Fontainebleau
12.2024 - Current
Hostess
Fontainebleau
12.2023 - Current
Server
Vibes Sports Bar and Grill
11.2021 - 05.2022
Graduate Certificate - Esthetics
Jenny Lea Academy
Similar Profiles
Manoel Araujo MendesManoel Araujo Mendes
Butler at FontainebleauButler at Fontainebleau
Douglas RosadoDouglas Rosado
Armed Security Officer at FontainebleauArmed Security Officer at Fontainebleau
Alondra MartinezAlondra Martinez
Linen Attendant at FontainebleauLinen Attendant at Fontainebleau
Daniel OneillDaniel Oneill
Food Runner at FontainebleauFood Runner at Fontainebleau