Jaliscia Williams
Newark
Summary
Dedicated and hardworking professional with 5 years of barista and hospitality experience and 3 years of office and clerical support experience. Skilled in delivering exceptional customer service, creating high-quality beverages with advanced latte art, and maintaining organized, efficient office operations. Known for positive energy, resilience, strong work ethic, and the ability to build respectful relationships with customers and colleagues. Committed to achieving results while handling responsibilities with professionalism and determination.
Overview
6
6
years of professional experience
Work History
Barista / Cashier
Orange Sky Coffee Roasters
West Orange, NJ
02.2024 - Current
- Deliver exceptional service, handle transactions, craft premium beverages.
- Ensure cleanliness, manage inventory, mentor new staff.
- Support shift leadership for seamless operations.
Group Fitness Instructor
Metropolitan YMCA of the Oranges
East Orange, NJ
06.2023 - 12.2023
- Supervised and engaged children (ages 3-4) in structured activities.
- Assisted with food preparation and hosted interactive programs.Led dynamic fitness sessions while applying child supervision skills, fostering a supportive environment where participants achieved their health goals through structured, engaging activities.
- Developed and delivered comprehensive fitness programs, leveraging previous experience in structured activity planning and group facilitation to drive member retention and satisfaction.
Filing Clerk/clerical worker
East Orange City Hall
East Orange, NJ
06.2020 - 09.2023
- Managed records, ensuring precise document filing; enhanced data accuracy and accessibility.
- Processed mail and updated addresses, improving communication efficiency.
- Implemented efficient filing systems, reducing retrieval time and enhancing workflow
- Answering phone calls
- Makes and scheduling appointments
- Office organizing
Education
Associate's Degree - Business Administration
Essex County College
Essex County, NJ01.2027
High School Diploma - undefined
East Orange Campus High School
East Orange, NJSkills
- Customer Service Excellence
- Hospitality & Team Collaboration
- Advanced Latte Art & Beverage Preparation
- Cash Handling & POS Systems
- Filing & Document Organization
- Scheduling & Calendar Management
- Phone & Email Communication
- Office Administration
- Multitasking & Time Management
- Positive Attitude & Workplace Leadership
- Customer Service
- Cash Handling
- POS Systems
- Food Preparation
- Team Leadership
- Inventory Management
- Time Management
- Multitasking
- Phone Etiquette
- Hospitality
- Problem Solving
- Adaptability
- Team Collaboration
Timeline
Barista / Cashier
Orange Sky Coffee Roasters
02.2024 - Current
Group Fitness Instructor
Metropolitan YMCA of the Oranges
06.2023 - 12.2023
Filing Clerk/clerical worker
East Orange City Hall
06.2020 - 09.2023
High School Diploma - undefined
East Orange Campus High School
Associate's Degree - Business Administration
Essex County College