Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
BusinessAnalyst

Nadia Owens

San Antonio,TX

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience
2
2
Certification

Work History

Barista/Cashier

Revolucion Coffee and Juice
08.2022 - 04.2023
  • Crafted artistic patterns in beverages.
  • Accurately managed and processed various types of customer payments.
  • Recommended dishes based on customer preferences.
  • Preparing and serving hot and cold drinks
  • Cleaning and restocking work and dining areas
  • Updating signage and displays to attract costumers
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.

Ross Associate

Ross Dress For Less
02.2022 - 06.2022
  • Provided exceptional customer service by addressing inquiries and guiding customers.
  • Handled apparel stocking efficiently.
  • Provided exceptional customer service in the fitting rooms.
  • Listened to customer needs and desires to identify and recommend optimal products.

Crew Trainer

McDonald's
05.2020 - 08.2021
  • Reliable Fast Food Crew Trainer with experience producing food made to order
  • Leader in swift and accurate customer service and satisfaction
  • Highly effective at teaching both groups and individual students about food production and culinary knowledge
  • Team-oriented and organized contributor to fast-paced, public-facing work environment
  • Trained other employees in customer service, food safety, and performance requirements.
  • Taught new team members correct procedures for all areas of operations.
  • Greeted customers with smile and provided friendly service to professionally handle every need.
  • Collaborated with management to identify areas of improvement and develop comprehensive training programs.

Education

High school diploma -

Moses Lake High School
Moses Lake, WA
06.2021

Skills

  • Time management
  • Customer service
  • Food Service Experience
  • Team Leadership
  • Barista Experience
  • Coffee Experience
  • Customer Service in Coffee Shops
  • Cashiering
  • Customer Engagement
  • Culinary Skills
  • Customer Service Excellence
  • Effective Communication
  • Friendly and outgoing
  • Attention to detail
  • Team player
  • Problem-solving
  • Opening and closing duties
  • Cleanliness
  • Cash register operation
  • Menu memorization

Certification

- Foundations of Digital Marketing and E-Commerce

- Introduction to Social Media Marketing

Languages

Russian
Native or Bilingual
Ukrainian
Native or Bilingual

Timeline

Barista/Cashier

Revolucion Coffee and Juice
08.2022 - 04.2023

Ross Associate

Ross Dress For Less
02.2022 - 06.2022

Crew Trainer

McDonald's
05.2020 - 08.2021

High school diploma -

Moses Lake High School

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Nadia Owens