Coti Payton
Dallas
Summary
Responsible stock and order management professional attentive to details. Highly accurate in recordkeeping, transportation and customer service areas. Identifies and resolves problems without delay to maintain order. Expert with digital recordkeeping.
Efficient stocker and order filler with experience in fast-paced warehouse environments. Skilled in accurate inventory management, product placement, and order processing to ensure seamless operations. Demonstrated ability to improve storage systems for easy access and minimal handling time, significantly enhancing workflow and reducing errors. Proven track record of maintaining cleanliness and organization of stock areas, contributing to overall operational efficiency.
Overview
5
5
years of professional experience
Work History
Back of House Retail Team Member
Finish Line
Dallas
07.2024 - Current
- Communicated effectively with supervisors about any issues or concerns related to back of house operations.
- Greeted customers and provided friendly customer service.
- Prepared reports for management detailing daily activities in the backroom area.
- Processed incoming shipments and restocked inventory accordingly.
- Ensured safety protocols were followed while performing duties in the backroom area.
- Verified that all items were properly labeled with accurate information regarding size, color, quantity.
- Assisted in stocking shelves with new merchandise.
Cashier
Jack in the Box
03.2020 - 07.2024
- Conducted price checks for special orders or discounts as requested by customers.
- Greeted customers and answered any questions they had about the store's products and services.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Answered customer inquiries regarding store policies and procedures.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Performed other duties as assigned by management.
Education
High School Diploma -
North Dallas High School
Dallas, TX05-2024
Masters of Business -
El Centro College
Dallas, TXSkills
- Customer service
- Inventory management
- Team collaboration
- Effective communication
- Problem solving
- Loading and unloading
- Heavy lifting
- Stock rotation
- Maintaining equipment
- Stock replenishment
- Efficient multitasking
- Merchandise handling
- Shipping and receiving
- Adaptable to change
- Product organization
- Inventory counting
- Labeling and stocking
- Team coordination
- Problem-solving aptitude
- Work area maintenance
- Problem-solving abilities
Timeline
Back of House Retail Team Member
Finish Line
07.2024 - Current
Cashier
Jack in the Box
03.2020 - 07.2024
High School Diploma -
North Dallas High School
Masters of Business -
El Centro College