Detail-oriented professional with experience in customer service and administrative support. Skilled in maintaining accurate records, managing confidential information, and delivering compassionate service in fast-paced environments. Strong organizational skills and ability to multitask effectively under pressure, ready to enhance operations as a Hospital Admissions Clerk.
Work History
Paraprofessional
11 Years 10 Months
Butte County School District 111 | 10.2014 - Current
Assisted teachers in implementing individualized education plans for students with diverse learning needs.
Supported classroom management by facilitating student engagement and promoting positive behavior.
Collaborated with instructional staff to develop and adapt learning materials for various subjects.
Monitored student progress, providing feedback to teachers on academic performance and behavioral issues.
Implemented instructional activities that reinforced lessons and promoted effective learning strategies.
Led small group sessions, enhancing comprehension through targeted instruction and peer support.
Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
Assisted in the administration of standardized testing, ensuring accurate assessment of student performance levels.
Strengthened student literacy skills through targeted reading intervention programs tailored to individual needs.
Private Piano Teacher
14 Years 8 Months
Self Business | 09.2004 - 05.2019
Implemented effective teaching strategies to enhance student engagement and learning outcomes.
Designed personalized lesson plans tailored to individual student needs and skill levels.
Cultivated a supportive environment encouraging creativity and musical expression among students.
Mentored novice pianists, providing guidance on technique, repertoire selection, and practice habits.
Customer Service Representative
1 Year 5 Months
Artco Wedding Invitations | 05.1999 - 10.2000
Resolved customer inquiries efficiently using computer program to enhance satisfaction levels.
Mentored junior representatives on effective communication techniques and product knowledge.
Developed training materials to improve staff onboarding and retention strategies.
Crew Trainer
5 Years 3 Months
McDonalds | 05.1993 - 08.1998
Trained new crew members on operational procedures and customer service standards.
Developed training materials to enhance team performance and engagement.
Oversaw daily shift operations to ensure efficient workflow and service quality.
Implemented best practices for food safety and cleanliness compliance.
Education
No Degree - Music Education
Ricks College | Rexburg, ID | 04.1999
Chamber Orchestra
Symphonic Honor Band
Pep Band
High School Diploma
Helena High School | Helena, MT | 05.1996
Music Scholarship recipient
McDonald's Scholarship recipient
Extracurricular Activities: Honor Band, Honor Choir, Jazz Band, and Drill Team.