Coty Garber
Las Vegas
Summary
Dynamic Regional Manager at Janra Enterprises Inc with a proven track record in strategic planning and team leadership. Enhanced customer satisfaction through proactive communication and coaching, driving regional sales growth. Expert in asset control and policy enforcement, fostering a culture of continuous improvement across multiple locations.
Results-driven professional prepared to bring blend of strategic vision and hands-on leadership to dynamic organization. Background includes managing multiple regions, driving operational improvements, and spearheading initiatives that align with company goals. Known for fostering team collaboration and consistently achieving results, with core skills in leadership and strategic planning.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Regional Manager
Janra Enterprises Inc
03.2022 - Current
- Enhanced team performance by providing regular coaching, training, and performance feedback to staff members.
- Increased customer satisfaction with timely resolution of escalated issues and proactive communication on product updates.
- Promoted a culture of continuous improvement through ongoing process reviews, employee engagement initiatives, and open channels of communication.
- Collaborated with executive leadership to establish long-term objectives, drive growth initiatives, and align regional efforts with corporate goals.
- Established and maintained operational standards for 12 locations.
- Boosted regional sales by implementing targeted marketing strategies and fostering strong client relationships.
- Supervised various locations, enforcing high-quality standards of operation.
Assistant Manager
Ero-Tech Corporation
08.2019 - 03.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Lead Service Adviser
Travel Centers of America
05.2018 - 01.2020
- Reviewed work orders for accuracy and completeness before submitting them to technicians, minimizing errors during repairs or maintenance tasks.
- Ensured accurate documentation of all service transactions in compliance with company policies and legal regulations.
- Maintained a high level of product knowledge, enabling informed recommendations to customers on maintenance requirements.
- Monitored service quality, implementing improvements based on client feedback and industry best practices.
Automotive Detailer
Erick's Automotive
01.2014 - 05.2018
- Washed, waxed, and buffed vehicle bodies for professional shine.
- Exceeded performance expectations while working efficiently under pressure during peak business hours or tight deadlines.
- Washed cars and trucks daily for auto dealership.
- Expanded professional knowledge through continuous training on industry trends, techniques, and best practices in automotive detailing.
Contractor Apprentice
Diversified Property Improvement
06.2010 - 03.2014
- Collaborated closely with local authorities to secure necessary permits and approvals in a timely manner.
- Managed budgets for multiple projects, ensuring cost-effective allocation of resources.
- Streamlined vendor relations through effective negotiation tactics resulting in significant cost savings without compromising quality or schedules.
- Hired and oversaw subcontractors to meet project needs.
- Resolved conflicts between contractors, suppliers and subcontractors to eliminate workflow disruptions.
- Cleaned and maintained tools, equipment and worksites.
Professional Landscaper
California Designs
05.2007 - 01.2010
- Enhanced curb appeal by designing and implementing creative landscaping solutions for residential and commercial clients.
- Enhanced client trust and reputation through exceptional customer service, prompt responses to inquiries, and diligent follow-through on project commitments.
- Boosted property values through expertly executed landscape renovations for homeowners preparing to sell their homes.
- Maintained grounds by trimming, weeding, and general clean-up.
Education
Bachelor of Arts - Communications
Sacramento State
Sacramento, CA12-2025
Associate of Arts - Communications
Shasta College
Redding, CA05-2018
Skills
- Strategic planning
- Staff management
- Goals and performance
- Staff supervision
- Asset control
- Industry expertise
- Systems and software expertise
- Team leadership
- Policies and procedures
- Recruiting and hiring
- Employee scheduling
- Policy enforcement
Certification
- CompTIA Security+ Certification – Computing Technology Industry Association.
- Cisco Certified Network Associate (CCNA) - Cisco Systems, Inc.
- Forklift Certification
- CA DL
- IT Essentials
- United States Press
Timeline
Regional Manager
Janra Enterprises Inc
03.2022 - Current
Assistant Manager
Ero-Tech Corporation
08.2019 - 03.2022
Lead Service Adviser
Travel Centers of America
05.2018 - 01.2020
Automotive Detailer
Erick's Automotive
01.2014 - 05.2018
Contractor Apprentice
Diversified Property Improvement
06.2010 - 03.2014
Professional Landscaper
California Designs
05.2007 - 01.2010
Bachelor of Arts - Communications
Sacramento State
Associate of Arts - Communications
Shasta College
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