Summary
Overview
Work History
Education
Skills
Timeline
Generic

Couro Sy

Student
Arlington,TX

Summary

Current biology major at Howard University on the pre-med track, dedicated to academic excellence, healthcare, and community service. Experienced in customer engagement and team training through work at Best Buy, managing transactions and mentoring new employees. Involved in campus organizations such as Women in Pre-Med and the Health Professions Society, with volunteer efforts that include reading to children at the learning center and regularly donating blood through Carter Blood Care and the Red Cross. Recognized as a two-time AP Scholar for academic achievement.

Overview

5
5
years of professional experience

Work History

Sales Advisor

Best Buy
11.2022 - Current
  • Assisted hundreds of customers with purchases in various electronics and appliances.
  • Managed front cashier duties, including handling returns, purchases, and nightly safe counts totaling approximately $15,000.
  • Trained over 20 new employees in Sales Advising, Intel Advisors, Front End, and Customer Service roles.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Listened to customer details and offered matching solutions to meet wide range of requirements.
  • Demonstrated features, answered questions and offered solutions.
  • Contributed to a positive work environment by mentoring junior staff members on best practices in salesmanship, fostering a culture of continuous improvement.

Volunteer

Mauritania Foundation
07.2023 - 01.2024
  • Facilitated communication between 2 Mauritanian citizens and pro-bono lawyers.
  • Provided translation services to assist refugees.

Volunteer

Texas Muslim Women's Shelter
07.2020 - 01.2024
  • Maintained cleanliness of office areas and shelter.
  • Organized office equipment and volunteer opportunities.
  • Coordinated volunteer efforts with the Muslim Student Association.
  • Managed filing and organization of paperwork.
  • Assisted with special events and programs.

Shift Manager

Dunkin
07.2022 - 12.2022
  • Created and managed work schedules for over 15 employees weekly.
  • Oversaw register operations, handling cash, credit cards, and contactless payments.
  • Operated industrial kitchen machinery, including ovens and coffee machines.
  • Baked nightly batches of muffins and croissants, maintaining quality standards.
  • Maintained cleanliness of food stations, dishes, and floors.
  • Promoted a positive work environment through open communication and constructive feedback.
  • Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.

Education

Bachelor of Science - Biology

Howard University
Washington, DC
08.2024 -

High School Diploma -

Juan Seguin High School
Arlington
08.2020 - 05.2024

Phlebotomy Certification -

Dan Dipert Career And Technical Center
Arlington, TX
08.2023 - 05.2024

Skills

Customer Service & Sales Support

– Peer Training & Team Leadership

– Basic Laboratory Techniques

– Strong Communication Skills

– Attention to Detail

– Cash Handling & Front-End Operations

– Community Outreach & Volunteer Coordination

Timeline

Bachelor of Science - Biology

Howard University
08.2024 -

Phlebotomy Certification -

Dan Dipert Career And Technical Center
08.2023 - 05.2024

Volunteer

Mauritania Foundation
07.2023 - 01.2024

Sales Advisor

Best Buy
11.2022 - Current

Shift Manager

Dunkin
07.2022 - 12.2022

High School Diploma -

Juan Seguin High School
08.2020 - 05.2024

Volunteer

Texas Muslim Women's Shelter
07.2020 - 01.2024
Couro SyStudent
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