Courtenay Walker
Columbus
Summary
Dynamic professional with a proven track record at All-star Elite, adept in problem-solving and enhancing customer experience. Excelled in managing operations and leading teams to improve efficiency and sales. Skilled in machine operation and safety compliance, with a strong focus on customer service and engagement. Achieved significant improvements in store appearance and operational procedures.
Overview
5
5
years of professional experience
Work History
Assistant Store Manager
All-star Elite
10.2024 - Current
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
Machine Operator/Forklift Operator
Limited Brands Inc.
02.2022 - 08.2024
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
Resident Assistant
Hilliard Assisted Living
06.2020 - 12.2022
- Attended, participated, and contributed to monthly staff meetings addressing resident needs.
- Served as an approachable resource for residents seeking advice or assistance with personal or academic issues.
- Responded to room transfers, incident reports, and maintenance requests.
- Managed front desk operations during assigned shifts, assisting visitors with inquiries while maintaining accurate records of residence hall activities.
Education
High School Diploma -
Walnut Ridge High School
Columbus, OH06-2006
Skills
- Problem-solving
- Customer service
- Customer experience
- Customer service and engagement
Timeline
Assistant Store Manager
All-star Elite
10.2024 - Current
Machine Operator/Forklift Operator
Limited Brands Inc.
02.2022 - 08.2024
Resident Assistant
Hilliard Assisted Living
06.2020 - 12.2022
High School Diploma -
Walnut Ridge High School
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