Summary
Overview
Work History
Education
Skills
Timeline
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Courteney Hines-Brown

Licensed Esthetician
Charlotte,NC

Summary

Licensed Esthetician certified in permanent makeup & eyelash extensions. Experience includes skin care facials, full body waxing, chemical peels, acne treatments, microdermabrasion etc. I am extremely organized and dependable. I have been successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

1
1
year of professional experience

Work History

Lash Artist

Amazing Lash Studio
Charlotte , NC
11.2021 - 05.2022
  • Trained salon staff in lash techniques and salon management on how to take care of your suite , lashes & clients.
  • Maintained 20 or more repeat clients a week by providing great retention, great quality and great customer .
  • Answered over 20 phone calls daily to assess customer needs, schedule appointments and give advice about lash styles and pricing options.
  • Increased salon profit by 50% through upselling Lash Products and providing personalized care for return visitors.

Front Desk Receptionist

Hand And Stone Massage And Spa
Charlotte, NC
07.2021 - 12.2021
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
  • Coordinated pick-up and delivery of express mail services.
  • Kept accounts in balance and ran daily reports to verify totals.
  • Scheduled & Confirmed appointments daily
  • Upsell Products at Checkout
  • Key Holder

Education

Esthiology Certificate -

Aveda Arts of Science Insitute
Charlotte, NC
07.2021 - 11.2021

Skills

Eyelash Extensions

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Timeline

Lash Artist

Amazing Lash Studio
11.2021 - 05.2022

Front Desk Receptionist

Hand And Stone Massage And Spa
07.2021 - 12.2021

Esthiology Certificate -

Aveda Arts of Science Insitute
07.2021 - 11.2021

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Courteney Hines-BrownLicensed Esthetician