Summary
Overview
Work History
Education
Skills
Timeline
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COURTNE HUMBLE

Washington,DC

Summary

Brings a wealth of experience across management, healthcare, and hospitality, with a proven ability to excel in diverse roles such as Assistant General Manager and Orthodontic Assistant. Demonstrates strong leadership, problem-solving expertise, and a dedication to excellence. Thrives in dynamic environments by leveraging versatility and a results-driven approach to contribute to organizational success.

Overview

4
4
years of professional experience

Work History

Orthodontic Assistant

Abigail Orthodontics
Arlington, VA
07.2024 - Current
  • Assist the orthodontist in clinical activities such as taking impressions, fitting bands, and placing archwires.
  • Provide patient education regarding oral hygiene, and post-treatment care instructions.
  • Maintain sterilization of instruments according to OSHA standards.
  • Greeted patients upon arrival in a friendly manner and ensured comfort throughout their visit.
  • Prepared patients for dental radiographs and photographs.
  • Pass tools seamlessly to the doctor assisting in operations.

General Manager

Glosslab
Bethesda , MD
10.2023 - 01.2024
  • Oversaw payroll responsibilities, including time-off requests, and ensuring accurate hours worked.
  • Conducted thorough training for new employees to ensure a skilled team.
  • Organized and managed stock inventory systematically.
  • Conducted monthly inventory audits to track and managed stock levels effectively
  • Held biweekly check-ins with customer experience hosts to raise awareness of promotions and sales performance.
  • Created SOPs for opening/closing, interviewing, and client issue resolution.

Assistant General Manager

Glosslab
Bethesda, MD
09.2022 - 10.2023
  • Efficiently delegated tasks during slow periods to maximize productivity (restocking, sanitizing, etc.).
  • Provided expert advice to clients on memberships, and actively engaged in selling memberships.
  • Developed and implemented strategies to achieve monthly sales goals.
  • Addressed client concerns promptly to maintain high satisfaction.
  • Implemented quality control measures, inspecting nails post-service.

Laboratory Technician

Curative
Washington, DC
06.2020 - 03.2021
  • Collected specimens from patients for testing in the laboratory setting.
  • Followed strict safety protocols while handling hazardous materials in the laboratory environment.
  • Maintained accurate inventory records of all chemicals used or stored in the lab.
  • Ensured HIPAA compliance while handling confidential patient information.
  • Performed accurate and timely data entry into internal database systems for QC records.
  • Processed biological samples for testing, following laboratory procedures.

Education

High School Diploma -

Washington Latin Public Charter School
Washington, DC
06-2015

Some College (No Degree) - Psychology

University of The District of Columbia (UDC)
Washington, DC

Skills

  • Management
  • Training and leadership
  • Scheduling
  • Problem-solving
  • Interpersonal skills
  • Organization
  • Computer proficiency
  • Hospitality experience
  • Google Suite
  • Cash Handling
  • Customer service
  • Administrative skills
  • Multitasking
  • Data collection
  • Inventory control
  • Chart updating

Timeline

Orthodontic Assistant

Abigail Orthodontics
07.2024 - Current

General Manager

Glosslab
10.2023 - 01.2024

Assistant General Manager

Glosslab
09.2022 - 10.2023

Laboratory Technician

Curative
06.2020 - 03.2021

High School Diploma -

Washington Latin Public Charter School

Some College (No Degree) - Psychology

University of The District of Columbia (UDC)

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COURTNE HUMBLE