Courtney Anderson LPN,CPht (ptcb)
Greenville,OH
Summary
Highly motivated, energetic with positive attitude, Licensed Practical Nurse (Lpn) and Certified Pharmacy Technician (PTCB) with extensive eleven year experience in diverse healthcare and pharmacy settings. Obtains strong background in pharmacy operations, medication management, and patient care. Highly skilled efficiency in high-volume data entry and fostering teamwork, committed to enhancing service quality and patient safety. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills while working collaboratively with healthcare teams.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Licensed Practical Nurse/Certified Pharmacy Technician
Dragonfly Health
04.2023 - Current
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Collaborated with pharmacists to resolve medication-related issues, optimizing patient outcomes.
- Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
- Monitored prescription accuracy using electronic health record systems, ensuring high-quality service delivery.
- Implemented process improvements that reduced medication errors, enhancing overall patient safety measures.
- Collaborated with healthcare professionals to ensure proper medication management for patients.
- Dispensed medications accurately, ensuring compliance with safety regulations and pharmacy protocols.
Certified Pharmacy Technician
Remedi Seniorcare
03.2020 - 03.2023
- Managed medication preparation and dispensing processes to ensure patient safety and compliance.
- Conducted inventory management, reducing waste through efficient stock monitoring practices.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Verified data integrity through regular audits and cross-checks.
- Sorted documents and maintained organized filing process.
- Team lead experience for one year.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Licensed Practical Nurse
Bethany Village
03.2019 - 03.2020
- Administered medications and treatments as prescribed by healthcare providers.
- Assisted in developing and implementing individualized care plans for residents.
- Cared for wounds, provided treatments, and assisted with procedures.
- Documented accurate and complete patient information to address patient problems and expected outcomes.
- Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.
- Obtained patient vital signs and input/output measurements from inpatients.
- Helped long-term care residents with bathing, dressing, feeding, and other daily living activities.
- Promoted a culture of teamwork through active participation in unit meetings, performance improvement initiatives, and collaborative problem-solving efforts.
- Collaborated with interdisciplinary healthcare teams to ensure continuous quality improvement in patient care delivery.
Pharmacy Technician
Clark's Pharmacy
05.2014 - 03.2019
- Managed medication inventory, ensuring timely restocking and accuracy in pharmaceutical supplies.
- Assisted pharmacists in preparing and dispensing prescriptions with attention to detail.
- Provided exceptional customer service, addressing patient inquiries and resolving issues efficiently.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Resolved third-party billing, computer system and customer service issues.
- Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Streamlined prescription processing with accurate data entry and verification of patient information.
Education
Licensed Practical Nurse Diploma - Practical Nursing
Miami Valley Career Technology Center
Clayton, OH12-2018
High School Diploma -
Valley View High School
Germantown, OH05-2011
Skills
- High Volume Data Entry with a focus on accuracy and efficiency
- Collaborative problem solver and group motivator
- Possesses an energetic, proactive, and positive attitude; a highly motivated self-starter committed to focused results
- Industry experience including retail, long-term care, hospice, and mail order pharmacy operations
- Highly effective, professional verbal and written communicator
- Abundant pharmacology and medication therapy management knowledge
Certification
Certified Pharmacy Technician (PTCB) 2022
Licensed Practical Nursing Diploma with IV insertion certification (2018)
Timeline
Licensed Practical Nurse/Certified Pharmacy Technician
Dragonfly Health
04.2023 - Current
Certified Pharmacy Technician
Remedi Seniorcare
03.2020 - 03.2023
Licensed Practical Nurse
Bethany Village
03.2019 - 03.2020
Pharmacy Technician
Clark's Pharmacy
05.2014 - 03.2019
Licensed Practical Nurse Diploma - Practical Nursing
Miami Valley Career Technology Center
High School Diploma -
Valley View High School