COURTNEY A. SANDS
Pittsburgh,PA
Summary
Experienced and dedicated medical assistant seeking to grow professionally utilizing my skills while continuing to learn and grow.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Health Coach
Allegheny Health Network
Monroeville, PA
03.2024 - Current
- Maintained records of clients' health progress and compared to health goals.
- Maintained thorough documentation of client interactions to ensure continuity of care and track progress effectively.
- Obtain prior authorizations for medications
Certified Medical Assistant
St Clair Hospital
Pittsburgh, PA
07.2018 - 03.2024
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Performed medical records management, including filing, organizing and scanning documents.
- Expedited insurance claims processing by verifying coverage details and submitting accurate documentation in a timely manner.
Certified Medical Assistant
Ohio Valley Hospital
Pittsburgh, PA
01.2018 - 07.2018
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
Certified Medical Assistant
UPMC Presbyterian Hospital
Pittsburgh, PA
09.2015 - 02.2017
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Taught patients about medications, procedures, and care plan instructions.
- Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
Community Support Companion
Community Options Inc
Pittsburgh, PA
01.2008 - 11.2014
- Developed strong rapport with clients, fostering trust and open communication.
- Supported families in navigating complex social service systems, advocating on behalf of their loved ones when necessary.
- Collaborated with interdisciplinary teams to ensure client needs were met holistically.
- Empowered individuals to advocate for themselves, teaching effective communication skills and problem-solving strategies.
Education
No Degree - Nursing
Community College of Allegheny County
Pittsburgh, PA05-2026
Skills
- Collaborative teamwork
- Health education
- Conflict resolution strategies
- Health assessment proficiency
- Community relations
- Community outreach
- Problem-solving
- Time management
- Problem-solving abilities
- Effective communication
Certification
- Certified Clinical Medical Assistant (CCMA) - National Healthcareer Association (NHA).
- BLS -American Heart Association
Timeline
Health Coach
Allegheny Health Network
03.2024 - Current
Certified Medical Assistant
St Clair Hospital
07.2018 - 03.2024
Certified Medical Assistant
Ohio Valley Hospital
01.2018 - 07.2018
Certified Medical Assistant
UPMC Presbyterian Hospital
09.2015 - 02.2017
Community Support Companion
Community Options Inc
01.2008 - 11.2014
No Degree - Nursing
Community College of Allegheny County