Courtney Bafia
Parrish,FL
Summary
Friendly Beverage Cart Attendant skillful in inventory maintenance, drink mixing and beverage upselling. Punctual and diligent individual offering 14 years of experience providing refreshments and beverages to patrons. Proficient in POS systems operations and cart restocking procedures. Well-versed in food safety and industry best practices. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
14
14
years of professional experience
Work History
Beverage Cart Lead
Lakewood Ranch Golf And Country Club
2010.02 - Current
- Navigated challenging terrain safely while driving the beverage cart, minimizing potential damage to both the vehicle and golf course property.
- Boosted beverage cart revenue by consistently upselling menu items and promoting special offers.
- Streamlined inventory management with efficient restocking practices, resulting in reduced waste and improved availability.
- Maintained a clean and organized cart, ensuring optimal presentation of beverages and snacks for guest selection.
- Utilized strong communication skills to relay important information between golf course staff members as needed.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Collaborated with fellow team members to create a welcoming atmosphere for guests on the golf course.
- Contributed to positive guest experiences by quickly addressing concerns or complaints in a professional manner.
- Operated POS system to facilitate cash and credit transactions and refunds.
- Addressed customer complaints and inquiries to verify satisfaction.
- Provided attentive service and proactively assessed guest needs.
Education
High School Diploma -
Palmetto High School
Palmetto, FL05.2008
Skills
- Computer Skills
- Relationship Building
- Beverage Making and Delivery
- Mobile POS systems
- Time Management
- Clear Communication
- Teamwork and Collaboration
- Team Leadership
- Customer Service
- Attention to Detail
- Safety awareness
- Employee Training
Timeline
Beverage Cart Lead
Lakewood Ranch Golf And Country Club
2010.02 - Current
High School Diploma -
Palmetto High School
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