Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alexa Gagnon

bristol

Summary

Experienced with providing excellent customer service,utilizes strong communication skills to interact with customers and colleagues while maintaining organization, is dependable, has ability to handle cash, as well as computers and can bring a positive light to any job along with a Friendly and approachable attitude that understands the importance of to creating positive experience for all customers.

Overview

3
3
years of professional experience

Work History

Beverage Cart Attendant

Farmington Woods Golf Club
06.2025 - Current
  • Boosted beverage cart revenue by consistently upselling menu items and promoting special offers.
  • Operated POS system to facilitate cash and member transactions and refunds.
  • Monitored trends in beverage preferences, suggesting adjustments to inventory that aligned with customer demand.
  • Contributed to welcoming club atmosphere, engaging with guests in manner that encouraged repeat visits.
  • Kept accurate records of sales and inventory, contributing to efficient restocking and financial reporting.
  • Managed closing duties by restocking items on cart
  • Adapted quickly to changing weather conditions, ensuring beverage cart was appropriately stocked for day's needs.
  • Assisted in training new staff, sharing best practices and tips for excellent customer service.

Busser/Host

Farmington Woods Golf Club
05.2024 - 05.2025
  • Reset and cleaned tables quickly to prepare for new customers.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
  • Assisted servers in providing efficient service for improved guest experiences.
  • Delivered pick-up and curbside orders to guests.
  • Seated patrons based on guest preferences and seating availability.
  • Answered phone calls to take orders, give information and document reservations.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.

Banquet Server

Testas Banquet Hall
09.2022 - 05.2023
  • Served appetizers, delivered entrees, and refilled beverages for banquet guests.
  • Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
  • Provided friendly, courteous service to create memorable moments for guests.
  • Completed post-event tasks such as cleaning, breakdown, and inventory management to prepare for future banquets efficiently.
  • Adhered to all health and safety regulations while serving food and beverages.

Education

High School Diploma -

Naugatuck Valley Community College
Waterbury, CT
06-2028

Skills

  • Beverage preparation
  • Reliability
  • Excellent customer service
  • Teamwork and collaboration
  • Attention to detail
  • Multitasking Abilities
  • Computer skills
  • Organizational skills
  • Cash handling

Timeline

Beverage Cart Attendant

Farmington Woods Golf Club
06.2025 - Current

Busser/Host

Farmington Woods Golf Club
05.2024 - 05.2025

Banquet Server

Testas Banquet Hall
09.2022 - 05.2023

High School Diploma -

Naugatuck Valley Community College

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