Courtney Banach
23 South 57th Street Belleville,IL
Summary
Motivated Aldi Assistant Store Manager looking to utilize my 4 years of company experience and knowldge to transition into a corporate role within Aldi. Dynamic individual, equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Ready to tackle new challenges and organizational objectives with dedication and enthusiasm. Committed to making meaningful contributions and advancing organizational goals.
Overview
12
12
years of professional experience
Work History
Assistant Store Manager
Aldi USA
Belleville, IL
09.2023 - Current
- Oversaw and managed the opening of a new Aldi store location and assisted in driving operational excellence
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Assisted store manager in daily operations, staff management, and maintaining high standards for customer service and quality.
- Collaborated with store manager to develop goals and objectives for continuous improvement in store operations.
Lead Store Associate
Aldi USA
O’Fallon, IL
07.2021 - 09.2023
- Maintained a clean, safe, and visually appealing store environment for both customers and employee
- Assisted management in store operations, including opening and closing procedures, cash management, and safety compliance.
- Utilized strong communication skills to relay important information between management and associates effectively.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Store Associate
Aldi USA
OFallon, IL
04.2021 - 07.2021
- Multitasked efficiently to handle a high volume of customers and responsibilities
- Answered customer inquiries and resolved issues promptly
- Collaborated with team members to maintain a well-stocked, clean, and organized store environment for maximum efficiency.
Banquet and Restaurant Server
Fletcher's Kitchen & Tap
Belleville, IL
07.2013 - Current
- Oversaw and managed the opening of a new Aldi store location and assisted in driving operational excellence
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Assisted store manager in daily operations, staff management, and maintaining high standards for customer service and quality.
- Collaborated with store manager to develop goals and objectives for continuous improvement in store operations.
Education
Communication Studies, Corporate Relations
Eastern Illinois University
Charleston, ILSkills
- Brand awareness
- Customer service and engagement
- Problem-solving
- Leadership
- Adaptability
- Product Merchandising
Timeline
Assistant Store Manager
Aldi USA
09.2023 - Current
Lead Store Associate
Aldi USA
07.2021 - 09.2023
Store Associate
Aldi USA
04.2021 - 07.2021
Banquet and Restaurant Server
Fletcher's Kitchen & Tap
07.2013 - Current
Communication Studies, Corporate Relations
Eastern Illinois University