Courtney Banks
Boynton Beach
Summary
Highly adaptable and service-driven professional with a strong background in luxury client healthcare & wellness, household operations, and dementia care support. Licensed Occupational Therapy Practitioner with extensive experience coordinating complex schedules, maintaining discretion, managing high-touch client relationships, and ensuring exceptional standards of hospitality and organization. Skilled in vendor coordination, and wellness oversight to provide compassionate support to high-net-worth families and elderly individuals. Known for calm problem-solving, attention to detail, professionalism, and anticipating needs before they arise.
Overview
5
5
years of professional experience
Work History
Occupational Therapist
Avante at Lake Worth
Lake Worth, FL
12.2022 - Current
- Evaluate and implement individualized treatment plans for diverse patient needs to enhance functional independence.
- Work closely with elderly individuals and patients with cognitive decline, dementia and mobility limitations
- Led team of three occupational therapy assistants, overseeing their work and facilitating professional development through mentoring.
- Conduct comprehensive home safety assessments in conjunction with vendor communication to ensure safe patient discharge planning and equipment delivery
- Provide education to empower patients and families to understand conditions, treatments and treatment options for managing symptoms.
- Develop customized home exercise programs, enabling patients to maintain progress outside of therapy sessions.
Home Health Occupational Therapist
Therahealth & Wellness
Palm Beach Gardens, FL
09.2021 - 11.2022
- Developed strong rapport with patients, fostering trust and open communication throughout the therapeutic process.
- Communicated closely with community vendors and client families on acquisitions of appropriate household medical supplies and/or equipment
- Streamlined therapy processes, including scheduling and billing, to improve efficiency and reduce administrative burdens on patients and their families.
- Maintained detailed documentation of all therapy sessions, assessments, and communications for accurate record keeping and legal compliance.
Education
Master of Science - Occupational Therapy
Ithaca College
Ithaca, NYSkills
- Calendar & Appointment Coordination
- Dementia & Elder Care Support
- Aging In Place
- Household Inventory & Organization
- Confidentiality & Discretion
- Medication & Wellness Oversight
- Client Relations & Communication
- Problem Solving Under Pressure
- Scheduling & Task Prioritization
- Pet Care Coordination
- Microsoft Office Google Workspace Apple Ecosystem
Affiliations
- NBCOT Certified
- FAA Part 107 Remote Pilot Certification
- Aging in Place Specialist - Age Safe America
- Dementia Care Practitioner - National Council of Certified Dementia Practitioners
Languages
Spanish
Interests
- Photography
- Drone Piloting
- Blogging
- Equestrian Sports & Media
- Gym Workouts
- Stand-up Paddleboarding (SUP)
- Creating digital artwork using software like Photoshop, Lightroom, or Premiere Pro
Timeline
Occupational Therapist
Avante at Lake Worth
12.2022 - Current
Home Health Occupational Therapist
Therahealth & Wellness
09.2021 - 11.2022
Master of Science - Occupational Therapy
Ithaca College