Courtney Bastin
Orlando,FL
Summary
Experienced educator and trainer with expertise in elementary education and hospitality staff development. Proficient in designing interactive learning experiences and providing effective instruction. Recognized for exceptional communication abilities and adaptability, driving team performance and individual growth. Committed to fostering excellence in educational and professional environments.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Orange County Public School District
Orlando, FL
01.2021 - Current
- Encouraged and supported students in setting and achieving personal and academic goals.
- Provided positive feedback with emphasis on learning from mistakes to establish solid foundation for progress.
- Instructed students individually and in groups using varied teaching methods.
- Assessed student learning through varied formative and summative assessments.
- Facilitated a positive learning environment by implementing classroom management techniques.
Hostess/Trainer
Universal Studio Orlando
Orlando, FL
07.2017 - 03.2021
- Greeted guests upon arrival and escorted them to their tables.
- Managed the waiting list, ensuring that all parties were seated in a timely manner.
- Greeted guests warmly upon arrival, seating them promptly.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Implemented hostess training programs to ensure compliance with company policies and procedures.
Substitute Teacher
Kelly Services
Orlando, FL
08.2018 - 05.2019
- Provided classroom instruction outlined in teacher's lesson plans.
- Utilized positive reinforcement to motivate students.
- Fostered a positive learning environment that promoted mutual respect.
Food Service Trainer
Walt Disney World Resort
Orlando, FL
12.2015 - 01.2017
- Conducted training sessions for new employees on company policies and procedures.
- Ensured compliance with all safety regulations while conducting training exercises.
- Provided guidance and support to new hires during their onboarding process.
Associate Trainer
Panera Bread
Orlando, FL
09.2014 - 01.2017
- Instructed new team members on how to complete tasks.
- Made recommendations to improve training based upon observations and feedback from trainees.
- Explained goals and expectations required of trainees.
Education
Bachelor of Science - Elementary Education
University of Central Florida
Orlando, FL12-2020
Associate of Arts - General Studies
Valencia College
Orlando, FL05-2018
Skills
- Differentiated instruction
- Mentoring and training
- Goal setting strategies
- Effective communication skills
- Curriculum design
Certification
- Certified K-6 Teaching License with Reading and ESOL Endorsements
References
References available upon request.
Timeline
Orange County Public School District
01.2021 - Current
Substitute Teacher
Kelly Services
08.2018 - 05.2019
Hostess/Trainer
Universal Studio Orlando
07.2017 - 03.2021
Food Service Trainer
Walt Disney World Resort
12.2015 - 01.2017
Associate Trainer
Panera Bread
09.2014 - 01.2017
Bachelor of Science - Elementary Education
University of Central Florida
Associate of Arts - General Studies
Valencia College
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