Courtney Bellah
Amoracare
Rockwall,Tx
1
Certification
3
years of professional experience
Home Health Aid providing in-home support for clients across daily care, communication, and routine task completion. Reinforces comfort and safety by tracking needs, following care plans, and keeping documentation current during fast-paced visits. Brings service discipline from patient-facing care and prior supervisory experience in customer settings.
Work History
Home Health Aid
1 Year 4 Months- Assisted patients with daily living activities, ensuring comfort and dignity.
- Administered medications as prescribed, maintaining accuracy in dosage and timing.
- Developed individualized care plans in collaboration with medical professionals and families.
- Maintained detailed documentation of patient progress and care provided.
- Provided personal hygiene support through bathing, grooming, and toileting for patient comfort.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
Patient Rep
1 Year- Managed patient intake process, ensuring accurate documentation and efficient service delivery.
- Scheduled appointments for patients and placed reminder calls 48 hours before office visits
- Provided exceptional customer service to patients, creating a welcoming and supportive environment.
- Resolved billing issues, resulting in increased patient trust and financial stability for the clinic.
- Observed all facility rules and regulations regarding patient data to promote confidentiality and integrity.
- Maintained strict confidentiality of sensitive information in compliance with HIPAA regulations and company policy.
- Verified any changes or data updates to patient records and checked insurance information at each appointment.
- Verified patient insurance eligibility and entered patient information into system.
Manager
9 Months- Ensured high patient/customer satisfaction through attentive service.
- Fulfilled all of tasks and duties daily in a timely manner.
- Supervised daily operations, ensuring compliance with health and safety regulations.
- Trained and mentored team members on food preparation and customer service standards.
- Implemented inventory management systems to reduce waste and improve stock accuracy.
Education
Phlebotomist - Phlebotomy
Skills
Phlebotomy
Specimen collection & handling
Patient vital signs monitoring
Patient assessment
Electronic health record documentation
Infection control protocols
HIPAA compliance
Medical terminology
Appointment scheduling
Patient transfer assistance
Blood collection tubes
Centrifuge operation
Capillary puncture
Venipuncture technique
Laboratory specimen labeling
Point-of-care testing
BLS certification
CPR certification
Certification
- Certified Phlebotomy Technician (CPT)
- Basic Life Support (BLS)
Timeline
Home Health Aid
Amoracare
03.2024 - 07.2025Read More
Patient Rep
Titus Reginal
02.2023 - 02.2024Read More
Manager
Subway
04.2022 - 01.2023Read More
Phlebotomy Training Specialist
Phlebotomist from Phlebotomy
Read More