Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Languages
Websites
Timeline
Generic

Courtney Berg

Minneapolis,MN

Summary

Customer Service is my strength.

I do what I can to maintain a light and friendly disposition while attending customers.

It is important to the success of the business that customers have a positive experience.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Manager

Majestic
San Miguel, Guanajato
05.2010 - Current
  • Create unique, mystical jewelry pieces to enhance product offerings.
  • Source goods and materials from multiple suppliers.
  • Manage 3 to 5 employees to ensure operational efficiency.
  • Maintain shop presence with original merchandise that attracts customers.
  • Designed strategies for improving the quality of services provided by small businesses.
  • Optimize arrangement and upkeep of shop and workshop

Studio Manager

Majestic Yoga Studio
San Miguel, Guanajuato
01.2022 - 04.2025
  • Organized and managed an Ashtanga yoga program, attracting over 50 adult participants.
  • Created a welcoming environment for all attendees to enhance class experience.
  • Maintained studio cleanliness and organization to promote a positive atmosphere.
  • Tracked sales and scheduling to optimize class offerings and workshop availability.

Developed engaging class content and workshops to support participant growth.

Salesperson

Majestic
San Miguel, Guanajuato
  • Performed daily opening and closing procedures such as counting cash drawers and checking all equipment for proper functioning.
  • Organized merchandise displays to attract attention of prospective buyers.
  • Advised customers on purchases that best suited their needs.
  • Upheld high standards of customer service during interactions with clients.
  • Tracked inventory levels regularly to ensure sufficient stock is available for sale.
  • Resolved any issues or problems faced by customers quickly and efficiently.
  • Maintained cleanliness of work area at all times by sweeping, dusting.
  • Operated cash register to process payments from customers.
  • Developed positive relationships with customers through friendly greetings and excellent service.

Server/cook

Tru PIzza
Minneapolis, MN
06.2019 - Current
  • Prepared all ingredients, food, firewood, and gas for weddings and events.
  • Built fire to ensure optimal cooking conditions.
  • Crafted pizzas using fresh ingredients on-site.
  • Provided exceptional service to attendees, enhancing overall experience.

Education

Bachelor of Arts - Global Studies/Spanish

University of Minnesota
Minneapolis, MN
06-2004

Skills

  • Customer Service
  • food handling
  • Empathy and patience
  • Cleaning and sanitizing
  • Basic math
  • Customer service excellence
  • Customer assistance
  • Money handling

Affiliations

  • Practice and teach yoga
  • run a small jewelry business
  • healthy cooking
  • herbal medicine

Certification

  • yoga Teacher Certificate GAVY 200

Languages

Spanish
Professional

Timeline

Studio Manager

Majestic Yoga Studio
01.2022 - 04.2025

Server/cook

Tru PIzza
06.2019 - Current

Manager

Majestic
05.2010 - Current

Salesperson

Majestic

Bachelor of Arts - Global Studies/Spanish

University of Minnesota
Courtney Berg