Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Courtney Bernardini

Courtney Bernardini

Vineland,NJ

Summary

Leader with a strong track record in staff training and operational management. Skilled in developing customer service strategies and analyzing financial performance, committed to driving team success and improving client satisfaction.

Overview

4
4
years of professional experience

Work History

New Business Sales Representative

Cintas
Runnemede, New Jersey
12.2024 - Current
  • Generated new business leads through targeted prospecting and strategic networking.
  • Conducted engaging product presentations for potential clients, effectively highlighting service benefits.
  • Cultivated relationships with potential clients to uncover needs and deliver tailored solutions.
  • Participated in weekly team meetings to discuss performance metrics and best practices.

Flagship Branch Manager

Enterprise Rent-A-Car
Turnersville, NJ
09.2023 - 12.2024
  • Led staff training and development initiatives to strengthen team capabilities.
  • Managed daily branch operations, ensuring seamless service delivery.
  • Developed customer service strategies to improve client satisfaction levels.
  • Analyzed financial reports to monitor branch profitability trends.
  • Coordinated staff scheduling, hiring, and training to optimize workforce efficiency.

Branch Manager

Enterprise Rent-A-Car
Woodbury, NJ
04.2022 - 09.2023
  • Directed daily operations of branch, overseeing customer service, human resources, sales, and marketing initiatives.
  • Managed staff scheduling, hiring, and training to ensure optimal branch performance.
  • Collaborated with corporate teams to align operational standards and implement best practices.

Education

Bachelor of Science - Psychology

Rowan University
Glassboro, NJ
12-2014

Skills

  • Sales strategy
  • Client needs assessment
  • Team leadership
  • Staff training
  • Adaptability to change

Accomplishments

July Sales Beast Award

Timeline

New Business Sales Representative

Cintas
12.2024 - Current

Flagship Branch Manager

Enterprise Rent-A-Car
09.2023 - 12.2024

Branch Manager

Enterprise Rent-A-Car
04.2022 - 09.2023

Bachelor of Science - Psychology

Rowan University
Courtney Bernardini