Leader with a strong track record in staff training and operational management. Skilled in developing customer service strategies and analyzing financial performance, committed to driving team success and improving client satisfaction.
Overview
4
4
years of professional experience
Work History
New Business Sales Representative
Cintas
Runnemede, New Jersey
12.2024 - Current
Generated new business leads through targeted prospecting and strategic networking.
Conducted engaging product presentations for potential clients, effectively highlighting service benefits.
Cultivated relationships with potential clients to uncover needs and deliver tailored solutions.
Participated in weekly team meetings to discuss performance metrics and best practices.
Flagship Branch Manager
Enterprise Rent-A-Car
Turnersville, NJ
09.2023 - 12.2024
Led staff training and development initiatives to strengthen team capabilities.
Managed daily branch operations, ensuring seamless service delivery.
Developed customer service strategies to improve client satisfaction levels.
Analyzed financial reports to monitor branch profitability trends.
Coordinated staff scheduling, hiring, and training to optimize workforce efficiency.
Branch Manager
Enterprise Rent-A-Car
Woodbury, NJ
04.2022 - 09.2023
Directed daily operations of branch, overseeing customer service, human resources, sales, and marketing initiatives.
Managed staff scheduling, hiring, and training to ensure optimal branch performance.
Collaborated with corporate teams to align operational standards and implement best practices.