Shannon Tittelfitz
Fountain Valley,CA
Summary
Sales professional with strong track record in driving new business growth. Skilled in identifying prospects, negotiating deals, and closing sales. Focuses on team collaboration and adapts to changing needs to achieve results. Reliable and resourceful, with talent for building relationships and understanding client needs.
Overview
18
18
years of professional experience
Work History
New Business Sales Representative
Cintas
04.2024 - Current
- Negotiated contracts with clients, ensuring mutually beneficial terms for both parties involved.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Created customized proposals that addressed unique pain points faced by prospective clients, resulting in a higher conversion rate.
- Developed a deep understanding of the industry to effectively position products and services within the competitive landscape.
Service Manager
Cintas
09.2022 - 04.2024
- Managing a team of sales professionals to meet and exceed their sales projections.
- Responsible for customer growth and retention with my portfolio of over 1,200 customers.
- Conducted on-site sales presentations and meeting to grow and retain customers.
Office/Warehouse Manager
Cintas
01.2021 - 09.2022
- Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
- Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
Route Check-In Supervisor
Cintas
08.2019 - 01.2021
- Managed route check-in procedure for 31 routes with a focus on policy compliance.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Customer Service Manager
ScanMyPhotos
06.2007 - 08.2019
- Analyze customer & sales data on a regular basis and determine effectiveness of various marketing campaigns.
- Sustained continuous improvement by implementing customer interface management systems through telephone communication, email marketing, live chat services and social media.
Education
High School Diploma -
El Modena High School
Orange, CA06-2005
Skills
- Strong problem solving skills
- Effective sales presentations
- Value-based selling
- Effective negotiation
- Objection handling
- Team leadership
- Time management
- Conflict resolution
- Organizational skills
Timeline
New Business Sales Representative
Cintas
04.2024 - Current
Service Manager
Cintas
09.2022 - 04.2024
Office/Warehouse Manager
Cintas
01.2021 - 09.2022
Route Check-In Supervisor
Cintas
08.2019 - 01.2021
Customer Service Manager
ScanMyPhotos
06.2007 - 08.2019
High School Diploma -
El Modena High School
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