Samantha Trasatti
Newark,DE
Summary
Experienced restaurant worker that brings enthusiasm, dedication, and an exceptional work ethic to ensure a pleasurable dining experience for all patrons. Easily handles high volume dining, quality customer service, and a wide variety of all restaurant needs.
Overview
15
15
years of professional experience
Work History
Co-Founder, Co-Owner
Phil & Jim’s Steaks & Hoagies
11.2019 - 11.2022
- Purchased and effectively reopened a failing business during a global pandemic to not only become more successful than ever, but to also win many regional and national awards
- Ensured that customers were consistently satisfied with their food as well as continually turning a profit for the restaurant
- Oversaw the kitchen staff as they prepared, cooked, and presented the meals, as well as monitored the wait staff as they served customers
- Worked with the cleaning staff to make sure everything was up to food and health standards
- Successfully kept track of inventory, payroll, managing the budget and making the schedule for the workers
- Enforced COVID-19 safety measures
Owner, Head Fitness and Nutrition Coach
Philly Fit Girl Health & Wellness Services
06.2014 - 02.2020
- Independent owner of Philly Fit Girl, a fitness and nutrition coaching business
- Helped clients develop better eating habits, achieve their weight-loss goals and ultimately maintain healthy and fulfilling lifestyle changes
- Advised successful weight-management plans
- Grew business independently and retained clients for many years
- Managed and treated each client as an individual and worked with them according to their personality and ability to receive and retain information
- Modified every plan based on the needs, potential injuries or health issues of each client
- Successfully instructed and motivated each client with excellent communication skills
Manager, Mixologist
Rouge 98, Inc
06.2007 - 06.2014
- Oversaw food preparation, ensured compliance with health, safety, food handling, and hygiene standards
- Ensured customer satisfaction with all aspects of the restaurant and dining experience
- Handled customer complaints by resolving issues in a diplomatic and courteous manner
- Developed an award winning beverage program
- Managed inventory and worked with sales representatives from beer, wine, and spirits corporations
- Oversaw team performance
- Handled team conflicts
- Streamlined operations
- Worked extremely well under pressure in one of the most high paced, high profile, demanding restaurants in Philadelphia
- Catered to VIP guests with efficiency and confidence
- Ensured each customer experience was positive and memorable
- Handled stress in a high pressure environment
Education
Bachelor of Science - Business
Wilmington University
Wilmington, DE05.2007
Skills
- Disciplined and highly-organized in work habits, a fast-thinker in a high pressure environment
- Ability to identify problems and implement effective solutions
- A natural leader, able to work efficiently independently and part of a team Innovative, creative, detail oriented and self-motivated
- Exceeds expectations through education, skill refinement, and worldliness Excellent oral and written communication skills
- Strong problem solving skills
- Experience in customer relations
- Experience in project management
- Ability to identify problems and implement effective solutions Reliable, flexible, and works well with others
Community Involvement
- Navigated the myriad governmental channels to allow for a city block party to raise money and awareness for PAWS in June of 2014
- Organizer and volunteer for The Philadelphia Burger Brawl, a yearly event that funds literacy programming through technology for Philadelphia’s underserved children in public elementary schools. 2011-2017
- Schuylkill River Trail Ambassador and volunteer contributing to the cleanliness of the trail, 2016-2019
- Contributor to Young Friends of Rittenhouse Square to raise money for the upkeep of the Square, 2016-2018
Timeline
Co-Founder, Co-Owner
Phil & Jim’s Steaks & Hoagies
11.2019 - 11.2022
Owner, Head Fitness and Nutrition Coach
Philly Fit Girl Health & Wellness Services
06.2014 - 02.2020
Manager, Mixologist
Rouge 98, Inc
06.2007 - 06.2014
Bachelor of Science - Business
Wilmington University
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