Courtney Binger
Sikeston,MO
Summary
Seasoned High School History Teacher with demonstrated success in creating engaging lesson plans and fostering student participation in both classroom and remote settings. Proficient at incorporating technology into teaching to enhance learning experiences. Known for strong leadership and organizational skills, as well as ability to build positive relationships with students, parents, and colleagues. Made a significant impact by improving overall student academic performance through innovative educational strategies.
Overview
12
12
years of professional experience
Work History
High School History Teacher
East Prairie R-II School District
East Prairie, Missouri
08.2021 - 05.2025
- Developed engaging lesson plans for diverse student needs
- Facilitated interactive class discussions on historical events
- Integrated technology tools for enhanced learning experiences
- Assessed student progress through various evaluation methods
- Collaborated with colleagues on curriculum improvements
- Managed classroom behavior using positive reinforcement techniques
- Provided individualized instruction to struggling students.
- Supported students in developing critical thinking skills through assignments
- Evaluated textbooks and other materials for use in the classroom.
- Maintained accurate records of student attendance, grades and course progress.
- Developed and implemented curriculum plans for high school history classes.
- Assessed student performance through quizzes, tests, projects and presentations.
- Established positive relationships with parents and guardians through regular communication regarding student progress.
- Created lesson plans to engage students in the study of world history, culture, and political systems.
- Integrated technology into classroom instruction to improve student engagement and comprehension.
- Designed assessments that measure student understanding of key concepts taught in class.
- Addressed behavioral issues in a respectful manner while maintaining classroom orderliness.
- Led discussions about current events and their historical context.
- Established learning objectives to satisfy state and federal educational standards.
- Differentiated instruction for students with wide range of skill and interest levels.
- Used school and public library resources to provide extra educational opportunities for students.
Custodian
Independence Court Independent Living
Perryville, Missouri
05.2021 - 07.2021
- Sweeping, mopping, and vacuuming floors; cleaning bathrooms, kitchens, and other common areas; emptying trash cans and disposing of waste appropriately.
- Cleaning windows, mirrors, walls, and ceilings; dusting furniture and wiping down surfaces.
- Stocking restrooms with necessary paper products such as toilet paper and paper towels; replenishing soap dispensers when needed.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Maintaining an organized storage area for custodial supplies and equipment; ordering additional items when needed.
- Operating floor buffers, pressure washers, carpet cleaners, vacuums, ladders, snow blowers, leaf blowers safely.
- Assisting with special projects related to custodial care as assigned by supervisor or manager.
- Maintained accountability for building keys, master keys and access cards.
- Performed landscaping tasks and removed litter to maintain grounds.
- Cleaned building floors by sweeping, mopping or vacuuming.
- Followed company uniform, performance and security policies with every job.
Baby/Toddler Department Specialist
Old Navy, Gap
Cape Girardeau, Missouri
09.2016 - 08.2020
- Managed departmental communications and supported cross-functional teams effectively.
- Led special projects that enhanced team collaboration and performance outcomes.
- Developed and implemented strategies to increase efficiency and reduce costs throughout the department.
- Monitored employee performance within the department ensuring adherence to company standards and procedures.
- Performed data entry into multiple systems including client information, accounts receivable and payable, inventory tracking.
- Analyzed current trends in industry markets that could impact future decisions made by the company.
- Coordinated with vendors to ensure timely delivery of materials and supplies necessary for daily operations.
- Maintained positive working relationship with fellow staff and management.
- Handled incoming calls and directed callers to appropriate department or employee.
- Broke down boxes for garbage and recycling.
Customer Service Representative/Shift Manager
Domino's Pizza
Ste. Genevieve , MO
12.2012 - 09.2016
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Developed strong customer relationships to encourage repeat business.
- Developed strong relationships with customers by providing personalized assistance and support.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
- Developed positive relationships with customers through friendly interactions.
- Provided exceptional customer service to ensure customer satisfaction.
- Resolved customer complaints promptly and efficiently.
- Identified opportunities for upselling additional products or services based on customer needs.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Collected deposits or payments and arranged for billing.
- Adjusted bills and refunded money to resolve customers' service or billing complaints.
- Promoted available products and services to customers during service, account management and order calls.
- Supported sales team members to drive growth and development.
- Improved product knowledge on continuous basis to provide optimal service and achieve sales quotas.
- Strengthened customer retention by offering discount options.
- Took special orders in person and over telephone, generating additional revenue every month.
- Mentored junior team members and managed employee relationships.
- Supervised daily operations to ensure efficient pizza preparation and delivery.
- Managed staff schedules to optimize labor coverage during peak hours.
- Trained new team members on food safety and customer service standards.
- Coordinated inventory management to maintain stock levels and reduce waste.
- Oversaw quality control processes for food preparation and presentation standards.
- Implemented training programs to enhance team performance and service skills.
Education
Bachelor of Science - Social Sciences Education
Southeast Missouri State University
Cape Girardeau, MO11-2020
Associate of Arts - Teaching
Mineral Area College
Park Hills, MO07-2015
High School Diploma -
Sainte Genevieve High School
Sainte Genevieve, MO05-2013
Skills
- Organization
- Time Management
- Behavioral Management
- Curriculum Design
- Money Management
- Basic Technology Knowledge
- Lesson planning
- Critical thinking
- Team collaboration
- Conflict resolution
Timeline
High School History Teacher
East Prairie R-II School District
08.2021 - 05.2025
Custodian
Independence Court Independent Living
05.2021 - 07.2021
Baby/Toddler Department Specialist
Old Navy, Gap
09.2016 - 08.2020
Customer Service Representative/Shift Manager
Domino's Pizza
12.2012 - 09.2016
Bachelor of Science - Social Sciences Education
Southeast Missouri State University
Associate of Arts - Teaching
Mineral Area College
High School Diploma -
Sainte Genevieve High School