Courtney Boatman
Lake Elsinore,CA
Summary
Focused and thoughtful professional ready to operate and excel in any atmosphere, at home in any position where my skills are relevant, ready to brighten any workspace with my cheery and team oriented disposition. Ready to learn more and add to your organization with my insatiable appetite for excellence.
Overview
13
13
years of professional experience
2007
2007
years of post-secondary education
1
1
Certification
Work History
Office Manager
Monson Bros Fabrication
Lake Elsinore
01.2019 - Current
- Managed daily office operations to ensure smooth workflow and efficiency.
- Coordinated scheduling and logistics for team meetings and client appointments.
- Oversaw inventory management of office supplies, ensuring availability and organization.
- Assisted in budget preparation and monitoring of operational expenditures regularly.
- Maintained filing system for records, correspondence and other documents.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
Front Desk Medical Receptionist
Cal Eye Pros
Temecula, California
06.2013 - 02.2019
- Welcomed patients and verified appointment information for smooth check-in process.
- Managed multi-line phone system, directing calls to appropriate staff members.
- Scheduled patient appointments and coordinated follow-up visits efficiently.
- Processed insurance claims and verified coverage details for patients.
- Handled medical records, ensuring accuracy and confidentiality in patient information.
- Maintained front desk area, ensuring a clean and organized environment.
- Communicated effectively with medical staff regarding patient needs and concerns.
- Processed insurance authorization requests for various medical procedures.
Education
Certified Med Assistant - Medical Assistant
UEI College
San Bernardino, CA 01.2009 - 01.2010
Lake Elsinore Higschool
Lake ElsinoreSkills
- Office administration
- Budget management
- Inventory control
- Schedule coordination
- Document management
- Records management
- Vendor communication
- Problem solving
- Customer relations
- Multi-line phone system
- Multitasking and organization
- EMR systems proficient
Certification
- Certified medical assistant (UEI 2010)
- CPR/first aid
Languages
English
Professional
Timeline
Office Manager
Monson Bros Fabrication
01.2019 - Current
Front Desk Medical Receptionist
Cal Eye Pros
06.2013 - 02.2019
Certified Med Assistant - Medical Assistant
UEI College
01.2009 - 01.2010
Lake Elsinore Higschool