Courtney Brain
Newcastle
Summary
Licensed Marriage and Family Therapist, Clinical Supervisor, and Executive Director with more than 10 years of progressive leadership in behavioral health, nonprofit administration, crisis intervention, and private practice. Experienced in developing clinical programs, supervising multidisciplinary teams, training associate therapists, building community partnerships, and ensuring high-quality, ethical mental health care. Passionate about developing clinicians, expanding access to care, and leading organizations committed to excellence in behavioral health.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Clinical Supervisor and Executive Director
Hearts and Hands Counseling
Roseville, CA
04.2024 - Current
- Provides clinical supervision in accordance with BBS regulations in the state of California to Associate Marriage and Family Therapists, Associate Professional Clinical Counselors, and trainees in group and triadic settings
- Reviewed and audited company procedures to ensure compliance and enhance operational effectiveness
- Recruited and retained skilled employees to meet organizational needs.
- Maintains relationships with graduate level schools, providing feedback and support to trainees in practicum courses
- Provides written and verbal reviews and feedback to staff on performance
- Facilitates training to staff as needed in groups or individually
- Facilitated staff training in groups and individually to enhance professional development and improve service quality
Licensed Marriage and Family Therapist
Private Practice
Roseville, CA
07.2019 - Current
- Provides psychotherapy in office, with main theoretic orientations in Attachment Theory, CBT, DBT, ACT and Humanistic Theory.
- Conducted assessments and maintained/updated treatment and safety plans throughout treatment to ensure client progress and safety
- Managed crisis situations effectively
- Connects clients to outside resources and advocates as appropriate for the client
- Provided psychotherapy in office utilizing Attachment Theory, CBT, DBT, ACT, and Humanistic Theory to address diverse client needs
- Maintains client records, PHI and records per HIPAA standards
- Provides clinical supervision to Associate MFTs and PCCs in group and individual formats
- Supervised Associate MFTs and PCCs in group and individual formats, enhancing clinical skills and ensuring adherence to ethical standards
Clinical Supervisor
Authentic Heart Counseling
Roseville, CA
04.2025 - 10.2025
- Delivered clinical supervision compliant with BBS regulations in California to Associate Marriage and Family Therapists, Associate Professional Clinical Counselors, and trainees in group and triadic settings, fostering professional development and adherence to standards
- Conducted written and verbal performance reviews and feedback for staff, enhancing skill development and aligning team objectives with organizational goals
- Led clinical team in implementing evidence-based practices to enhance client care quality.
- Developed training programs for staff, enhancing therapeutic techniques and compliance with regulatory standards.
- Oversaw case management processes, ensuring effective treatment planning and coordination among multidisciplinary teams.
Solano County Crisis Consultant
Pacific Clinics (formally Uplift FS)
Fairfield, CA
05.2024 - 02.2025
- Oversees a team of crisis clinicians who provide crisis triage, de-escalation, safety planning, case management and provides therapeutic intervention to stabilize clients in the community setting
- Evaluated crisis situations to determine necessity of 5150 holds for individuals in distress.
- Provides 5150 decision making
- Collaborated with police officers, emergency medical personnel, and other emergency services to enhance community and staff safety
- Led community outreach through trainings and presentations to support mental health workers and emergency personnel
Clinical Program Manager
Uplift Family Services FIT Program
Sacramento, CA
11.2019 - 06.2021
- Collaborated, consulted and managed treatment teams, including behavior specialists, clinicians, youth advocates, family partners, psychiatrists and community partners including (but not limited to) social workers, CPS, managed care, in-patient and out-patient facilities, caregivers, foster care
- Supervised team of 5-9 direct reports, supporting scheduling, team meetings, auditing, policy implementation, client consultation, case management, administrative duties, productivity tracking, and conducting annual and semi-annual reviews, while facilitating disciplinary actions with HR team
- Managed and collaborated with treatment teams including behavior specialists, clinicians, youth advocates, family partners, psychiatrists, and community partners such as social workers, CPS, managed care, in-patient and out-patient facilities, caregivers, and foster care
- Supported with FIT program redesign and implementation
- Handled on-call crisis support for Quick Response team for crisis support after hours per Sac County Guidelines
- Interviewed, selected candidates, onboarded and trained new staff- ensuring that the staff was representative and able to serve the community in which they serve
- Conducted quality assurance through audit procedures and direct engagement with community and clients to assess level of care
- Taught training classes across program for both program and clinical trainings
- Assessed risk levels of youth and consistently assessed for action levels and supported staff process
- Supported process groups for Behavior Specialists, including intervention training
- Participated in ongoing training and supporting staff in race relations and equity awareness and intervention implementation
Crisis Intervention Specialist
Sierra Mental Wellness Group
Roseville, CA
09.2019 - 01.2021
- Crisis intervention and short-term stabilization counseling
- 5150 certified by Placer County to conduct evaluations and place holds, including releasing holds and safety planning patients as necessary for DTS, DTO and GD
- Conducted evaluations and placed holds for patients under 5150 certification from Placer County.
- Provided appropriate DSM-5 Diagnosis. Managed MediCal billing to facilitate funding for mental health services.
- Provides linkage to community resources and placement in psychiatric hospitals depending on level of acuity
- Coordinated with Placer County ASOC and CSOC to ensure timely and appropriate levels of care for patients
- Collaborated with hospital staff, mental health professionals, community first responders, and psychiatrists to optimize patient care and support
- Coaching and mentoring of new hires in collaboration with SMWG management
- Exceeded productivity and timeliness standards monthly
Associate Director
Wellness Together
Rocklin, CA
01.2017 - 10.2019
- Managed team of leadership (5 Program Managers) who oversaw direct service staff and ensured high levels of service through quality assurance procedures
- Created and managed a program to become a University of Southern CA Teaching Institution for MSW students-overseeing, training and mentoring 4-5 interns per semester
- Established and led community agency across four California locations with remote staff
- Assisted clients in navigating complex issues and complaints as necessary to support staff or mitigate challenging situations/complaints
- Coordinated annual conference with a team hosting 1,200+ attendees
- Facilitated the creation of an annual conference with a team that hosted 1,200+ attendees
- Developed and managed program that achieved University of Southern California Teaching Institution status for MSW students, overseeing, training, and mentoring 4-5 interns per semester
- Case carried clients as necessary to support staff or mitigate challenging situations/complaints
- Provided contract monitors with data and direct evidence of program effectiveness
Associate Marriage and Family Therapist
Wellness Together
Rocklin, CA
03.2017 - 07.2019
- Provided individual, couple and family therapy in a private practice setting, under supervision of Licensed Marriage and Family therapists
- Evaluated and assessed clients' long-term and short-term needs to inform effective treatment strategies
- Developed and implemented treatment plans and therapeutic interventions aligned with client goals
- Maintained accurate, timely, and confidential client files and documentation to ensure comprehensive coordination of care
- Attended and engaged in weekly supervision meetings and all offered trainings
- Advertised professional services in accordance with BBS regulations and requirements
Mental Health Specialist (MFT Trainee)
Wellness Together
Rocklin, CA
02.2016 - 02.2017
- Performed assessments, treatment planning, case conceptualization consultation, crisis intervention and safety planning, diagnosis, referrals, case management and provided psychotherapy interventions and behavioral interventions in an office setting for community members ages 4-85 including families, couples, and individuals (private community clients)
- Performed assessments, treatment planning, case conceptualization consultation, crisis intervention and safety planning, diagnosis, referrals, case management, provided psychotherapy and behavioral interventions in an educational setting, home setting and office setting for youth and adolescents between the ages of 4 and 19 in collaboration (contracts with schools)
- Attended SST Meetings, 504 and IEP meetings for the purpose of supporting, advocating and modeling behaviors for youth and their families
- Managed a caseload of 25-30 clients weekly, ensuring timely support and follow-up.
- Achieved monthly productivity target of 70% while ensuring documentation was completed within 48 hours.
- Coordinated connections with local NAMI leaders to enhance school climate and provide peer support
Program Coordinator
Wellness Together
Rocklin, CA
08.2015 - 01.2017
- Facilitated start-up non-profit corporation, scaling operations to a multi-million-dollar organization.
- Oversees human resources department, including but not limited to recruiting, interviewing, hiring new staff, staff development, remediation plans, disciplinary actions, benefits, time tracking, software implementation, relationship management and training
- Oversees accounting department, including but not limited to running payroll, accounts payable and accounts receivables, contract writing, budget monitoring and goal tracking
- Managed facilities leases for Rocklin, Sacramento, Oakland, and San Diego, providing staff with necessary interventions and remote equipment.
- Developed community-based seminar division to enhance client outreach and support services.
- Audited notes, treatment plans and summaries, resourcing plans and provided consultation to direct service staff regarding treatment and program graduation.
- Assigned direct service staff client referrals and tracked client progress
- Managed facilities including leases for Rocklin, Sacramento, Oakland and San Diego and supplied staff with interventions and remote equipment.
- Assisted staff by providing necessary client transportation during incidents. as necessary to support staff or to mitigate challenging situations/complaints
Education
Masters of Arts - Psychology (Marriage and Family Therapy & Professional Clinical Counseling)
Brandman University
Roseville, CA02-2017
Bachelor of Arts - Communications
California State University
Sacramento05-2011
Skills
- Clinical training
- Direct patient care
- Quality assurance
- Regulatory compliance
- Medical records management
- Staff management
- Strategic Planning
Certification
- Licensed Marriage and Family Therapist (LMFT) #114283, NPI #1801447172, LPCC Eligible
- Certifications: BERS (Behavioral Emotional Rating Scale), CANS (Child And Adolescent Needs and Strengths), TCI Non-Restraint Crisis Certified, Mental Health First Aid, Trauma-Focused CBT, CBT Certified by the Beck Institute, Functional Family Certified, BBS Supervisor, Level 2 Gottman Trained, EMDR Trained, 5150 Certified Solano County, CAMFT Certified Supervisor
Section name
- This resume includes all relevant mental health job history. Lifetime job history, references, and training/presentation experience available upon request.
Timeline
Clinical Supervisor
Authentic Heart Counseling
04.2025 - 10.2025
Solano County Crisis Consultant
Pacific Clinics (formally Uplift FS)
05.2024 - 02.2025
Clinical Supervisor and Executive Director
Hearts and Hands Counseling
04.2024 - Current
Clinical Program Manager
Uplift Family Services FIT Program
11.2019 - 06.2021
Crisis Intervention Specialist
Sierra Mental Wellness Group
09.2019 - 01.2021
Licensed Marriage and Family Therapist
Private Practice
07.2019 - Current
Associate Marriage and Family Therapist
Wellness Together
03.2017 - 07.2019
Associate Director
Wellness Together
01.2017 - 10.2019
Mental Health Specialist (MFT Trainee)
Wellness Together
02.2016 - 02.2017
Program Coordinator
Wellness Together
08.2015 - 01.2017
Bachelor of Arts - Communications
California State University
Masters of Arts - Psychology (Marriage and Family Therapy & Professional Clinical Counseling)
Brandman University