Courtney Breakiron
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Dedicated Medical Assistant skilled with technical, clerical and patient support. Strong interpersonal communication with talent effectively dealing with patients and staff alike. Detailed understanding of medical sector and regulatory obligations concerning it.
Personable Medical Assistant bringing several years of hands-on experience balancing problematic administrative and clinical duties to achieve patient satisfaction. Offering thorough understanding of medical registration process and procedures to streamline client processing. Compassionate and respectful collaborator recognized for delivering high-quality healthcare and excellent customer service.
Knowledgeable certified medical assistant with exceptional background over several years handling intensive clinical environments. Quality-driven and safety-oriented with excellent interpersonal and relationship-building abilities. Experienced in collaborating across disciplines to support patient needs and enhance care.
Overview
14
14
years of professional experience
2014
2014
years of post-secondary education
1
1
Certification
Work History
Medical Assistant
Centerville Clinics
Connellsville
03.2022 - Current
- Assisted physicians with patient examinations and procedures.
- Managed patient scheduling and appointment confirmations efficiently.
- Maintained accurate medical records and documentation for patient files.
- Administered vaccinations and medications as directed by healthcare providers.
- Prepared examination rooms, ensuring cleanliness and readiness for patients.
- Educated patients on treatment plans and healthcare procedures effectively.
- Coordinated with insurance providers for patient billing and inquiries.
- Supported clinical staff in daily operations and workflow management.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Measured vital signs and took medical histories to prepare patients for examination.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Scheduled appointments for patients via phone and in person.
- Collected samples from patients for laboratory testing purposes.
- Cleaned and maintained medical equipment following procedures and standards.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Conducted EKGS
- Educated patients about medications, procedures and physician's instructions.
- Organized charts, documents and supplies to maintain team productivity.
Dispatcher
Mutual Aid Ambulance Service
Greensburg
08.2020 - 03.2022
- Coordinated emergency response for multiple ambulance units across various locations.
- Monitored radio communications to ensure timely dispatch of medical personnel.
- Managed scheduling and routing of ambulances to optimize response times.
- Updated and maintained accurate records of service calls and unit status.
- Communicated with healthcare facilities to relay patient information and needs.
- Collaborated with emergency services to enhance inter-agency communication efficiency.
- Managed a large volume of phone calls while ensuring accuracy in data entry.
- Assigned drivers to appropriate routes based on customer needs.
- Resolved customer complaints related to service issues or delays.
- Utilized computer systems to locate addresses, calculate estimated arrival times, and provide directions when necessary.
- Tracked vehicles using GPS technology and provided real-time status updates as needed.
Medical Assistant
Highlands hospital
Connellsville
08.2018 - 08.2020
- Managed patient scheduling and appointment confirmations efficiently.
- Maintained accurate medical records and documentation for patient files.
- Coordinated with insurance providers for patient billing and inquiries.
- Supported clinical staff in daily operations and workflow management.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
EMT-Basic
Fayette EMS
Connellsville
08.2012 - 08.2018
- Provided emergency medical care to patients in various situations.
- Operated medical equipment during patient transport and treatment.
- Collaborated with team members to ensure efficient patient handoff at hospitals.
- Maintained accurate patient records and documentation in compliance with protocols.
- Assisted in training new EMTs on procedures and equipment usage.
- Evaluated patients' medical status and monitored vital signs during transit.
- Documented calls in reports detailing incident type and course of treatment.
- Documented patient condition and treatment to facilitate plan of care.
Education
Associate of Science - Medical Assistant
Pennsylvania Institute of Health And Technology
Mount Braddock, PA 09.2016 - 03.2018
Connellsville Area School District
Connellsville, PennsylvaniaSkills
- Patient care
- Electronic health records
- Vital signs measurement
- HIPAA compliance
- Medication administration
- Appointment scheduling
- Medical billing coordination
- Laboratory sample collection
- Emergency response coordination
- Customer communication
- Time management
- Team collaboration
- Effective education
- Problem solving
- Attention to detail
- Valid [state] driver's license
- Diagnostic procedures
- Needs assessments
- Patient oral care
- Trustworthy companion
- Laboratory maintenance
- Electrodes placement
- Patient scheduling
- Phlebotomy techniques
- Simple dressings
- Specimens collection and processing
- Clinical and administrative support
- EKG administration
- CPR
- Stocking supplies
- Emergency procedures
- Medical terminologies
- Vital signs monitoring
- Procedure assistance
- Suture removal
- Medical records confidentiality
- Calm and level-headed under duress
- Patient triage
- Lab equipment setup
- Wound care and irrigation
- Patient assessments and care
- Proper sterilization techniques
- Medical terminology knowledge
Certification
- EMT basic
- CPR/first aid
- BLS instructor
- NCMA
Timeline
Medical Assistant
Centerville Clinics
03.2022 - Current
Dispatcher
Mutual Aid Ambulance Service
08.2020 - 03.2022
Medical Assistant
Highlands hospital
08.2018 - 08.2020
Associate of Science - Medical Assistant
Pennsylvania Institute of Health And Technology
09.2016 - 03.2018
EMT-Basic
Fayette EMS
08.2012 - 08.2018
Connellsville Area School District