Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Courtney Brinson

Boston,GA

Summary

Self-motivated professional with a proven ability to contribute effectively in diverse roles. Known for strong problem-solving skills and adaptability, consistently delivering results in challenging environments. A valuable asset to any team, with a commitment to excellence and continuous improvement.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Lead Cook

The Silo
Boston, GA
03.2024 - Current
  • Created and executed daily menus, incorporating seasonal ingredients and culinary trends
  • Developed new recipes and menu items, resulting in increased customer satisfaction and repeat business
  • Ensured compliance with health and safety regulations, consistently achieving high inspection scores
  • Implemented portion control measures to minimize waste and optimize profitability
  • Monitored food quality throughout the cooking process, making adjustments as needed to maintain consistency
  • Managed multiple stations simultaneously during peak hours, ensuring timely delivery of orders without compromising quality or presentation
  • Trained new hires on proper cooking techniques, sanitation practices, and kitchen procedures
  • Worked closely with the executive chef to develop innovative menu concepts that aligned with the restaurant's brand image
  • Collaborated with front-of-house staff to accommodate special dietary requests or preferences from customers
  • Maintained a clean and organized work area at all times, following strict sanitation guidelines
  • Participated in regular menu tastings to provide feedback on flavor profiles, plating presentations, and overall dish execution
  • Served as a mentor for junior cooks by providing guidance on technique improvement and career development opportunities
  • Catered private events ranging from intimate dinners to large-scale banquets
  • Implemented new cooking techniques and equipment to enhance efficiency and quality

Lead Cashier

The Silo
Boston, GA
05.2022 - 03.2024
  • Managed cash register operations, including handling cash transactions, processing returns, and providing excellent customer service
  • Maintained accurate records of daily sales, returns, and voids to reconcile with end-of-day reports
  • Resolved customer complaints or issues regarding refunds or exchanges promptly and professionally
  • Assisted in training new hires on proper cash handling procedures, company policies, and customer service standards
  • Performed regular audits of cashier drawers to identify discrepancies or errors in cash transactions
  • Developed strong product knowledge to assist customers with inquiries about merchandise availability or pricing
  • Provided guidance to customers on loyalty programs, promotions, discounts, or special offers available at the store
  • Maintained a clean and organized checkout area by regularly restocking bags, receipt paper rolls, and other supplies as needed
  • Ensured compliance with all financial regulations related to cash handling procedures at the cashier stations

Lead Barista

Morrison Healthcare
Thomasville, GA
02.2017 - 10.2022
  • Inventory/Stocking
  • Utilized upselling techniques to promote bakery items and specialty drinks, increasing average order value.
  • Maintain cleanliness.
  • Ability to self-initiate and think ahead
  • Maintained cleanliness and organization of the coffee bar area, exceeding health code standards
  • Provided expert knowledge on various coffee beans, brewing methods, and flavor profiles to educate customers
  • Resolved customer complaints promptly and effectively, ensuring positive experiences for all patrons
  • Assisted in the development of standard operating procedures (SOPs) for the coffee bar operations to maintain consistency across shifts

Shelter Advocate

Halcyon Home
Thomasville, GA
11.2015 - 10.2016
  • Greeted and welcomed visitors, providing a positive first impression of the company
  • Maintained an organized front desk area, including managing visitor sign-in process and distributing badges
  • Responded to inquiries from clients and employees in a timely manner, providing accurate information or directing them to the appropriate resources
  • Managed office supplies inventory by monitoring stock levels and placing orders when necessary
  • Resolved customer complaints or issues promptly and professionally to maintain customer satisfaction

Veterinary Assistant

Thomasville, GA
06.2013 - 11.2014
  • Assisted veterinarians in performing medical procedures, including administering medications, taking X-rays, and conducting laboratory tests
  • Provided compassionate care to animals by monitoring their health and behavior, ensuring their comfort and well-being
  • Prepared examination rooms and surgical areas by sterilizing equipment, organizing supplies, and maintaining cleanliness
  • Handled patient admissions and discharges efficiently, obtaining necessary information from pet owners and updating records accurately
  • Maintained a clean work environment by sanitizing cages regularly along with cleaning floors and other surfaces daily

Education

Associate of Applied Science - Business Management

Southern Regional Technical College
Thomasville, GA
12-2024

Skills

  • Barista Experience
  • Catering
  • Restaurant Experience
  • Kitchen Management Experience
  • Leadership
  • Food Preparation
  • Culinary Experience
  • Supervising Experience
  • Canva
  • Time management
  • Customer service
  • Problem solving

Certification

  • Technical Management Specialist
  • Human Resource Management Specialist
  • Supervisor Management Specialist

Timeline

Lead Cook

The Silo
03.2024 - Current

Lead Cashier

The Silo
05.2022 - 03.2024

Lead Barista

Morrison Healthcare
02.2017 - 10.2022

Shelter Advocate

Halcyon Home
11.2015 - 10.2016

Veterinary Assistant

06.2013 - 11.2014

Associate of Applied Science - Business Management

Southern Regional Technical College
Courtney Brinson