Courtney Brinson
Boston,GA
Summary
Self-motivated professional with a proven ability to contribute effectively in diverse roles. Known for strong problem-solving skills and adaptability, consistently delivering results in challenging environments. A valuable asset to any team, with a commitment to excellence and continuous improvement.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Lead Cook
The Silo
Boston, GA
03.2024 - Current
- Created and executed daily menus, incorporating seasonal ingredients and culinary trends
- Developed new recipes and menu items, resulting in increased customer satisfaction and repeat business
- Ensured compliance with health and safety regulations, consistently achieving high inspection scores
- Implemented portion control measures to minimize waste and optimize profitability
- Monitored food quality throughout the cooking process, making adjustments as needed to maintain consistency
- Managed multiple stations simultaneously during peak hours, ensuring timely delivery of orders without compromising quality or presentation
- Trained new hires on proper cooking techniques, sanitation practices, and kitchen procedures
- Worked closely with the executive chef to develop innovative menu concepts that aligned with the restaurant's brand image
- Collaborated with front-of-house staff to accommodate special dietary requests or preferences from customers
- Maintained a clean and organized work area at all times, following strict sanitation guidelines
- Participated in regular menu tastings to provide feedback on flavor profiles, plating presentations, and overall dish execution
- Served as a mentor for junior cooks by providing guidance on technique improvement and career development opportunities
- Catered private events ranging from intimate dinners to large-scale banquets
- Implemented new cooking techniques and equipment to enhance efficiency and quality
Lead Cashier
The Silo
Boston, GA
05.2022 - 03.2024
- Managed cash register operations, including handling cash transactions, processing returns, and providing excellent customer service
- Maintained accurate records of daily sales, returns, and voids to reconcile with end-of-day reports
- Resolved customer complaints or issues regarding refunds or exchanges promptly and professionally
- Assisted in training new hires on proper cash handling procedures, company policies, and customer service standards
- Performed regular audits of cashier drawers to identify discrepancies or errors in cash transactions
- Developed strong product knowledge to assist customers with inquiries about merchandise availability or pricing
- Provided guidance to customers on loyalty programs, promotions, discounts, or special offers available at the store
- Maintained a clean and organized checkout area by regularly restocking bags, receipt paper rolls, and other supplies as needed
- Ensured compliance with all financial regulations related to cash handling procedures at the cashier stations
Lead Barista
Morrison Healthcare
Thomasville, GA
02.2017 - 10.2022
- Inventory/Stocking
- Utilized upselling techniques to promote bakery items and specialty drinks, increasing average order value.
- Maintain cleanliness.
- Ability to self-initiate and think ahead
- Maintained cleanliness and organization of the coffee bar area, exceeding health code standards
- Provided expert knowledge on various coffee beans, brewing methods, and flavor profiles to educate customers
- Resolved customer complaints promptly and effectively, ensuring positive experiences for all patrons
- Assisted in the development of standard operating procedures (SOPs) for the coffee bar operations to maintain consistency across shifts
Shelter Advocate
Halcyon Home
Thomasville, GA
11.2015 - 10.2016
- Greeted and welcomed visitors, providing a positive first impression of the company
- Maintained an organized front desk area, including managing visitor sign-in process and distributing badges
- Responded to inquiries from clients and employees in a timely manner, providing accurate information or directing them to the appropriate resources
- Managed office supplies inventory by monitoring stock levels and placing orders when necessary
- Resolved customer complaints or issues promptly and professionally to maintain customer satisfaction
Veterinary Assistant
Thomasville, GA
06.2013 - 11.2014
- Assisted veterinarians in performing medical procedures, including administering medications, taking X-rays, and conducting laboratory tests
- Provided compassionate care to animals by monitoring their health and behavior, ensuring their comfort and well-being
- Prepared examination rooms and surgical areas by sterilizing equipment, organizing supplies, and maintaining cleanliness
- Handled patient admissions and discharges efficiently, obtaining necessary information from pet owners and updating records accurately
- Maintained a clean work environment by sanitizing cages regularly along with cleaning floors and other surfaces daily
Education
Associate of Applied Science - Business Management
Southern Regional Technical College
Thomasville, GA12-2024
Skills
- Barista Experience
- Catering
- Restaurant Experience
- Kitchen Management Experience
- Leadership
- Food Preparation
- Culinary Experience
- Supervising Experience
- Canva
- Time management
- Customer service
- Problem solving
Certification
- Technical Management Specialist
- Human Resource Management Specialist
- Supervisor Management Specialist
Timeline
Lead Cook
The Silo
03.2024 - Current
Lead Cashier
The Silo
05.2022 - 03.2024
Lead Barista
Morrison Healthcare
02.2017 - 10.2022
Shelter Advocate
Halcyon Home
11.2015 - 10.2016
Veterinary Assistant
06.2013 - 11.2014
Associate of Applied Science - Business Management
Southern Regional Technical College
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