Mahala Alfred

Achieved efficient kitchen workflow by managing time effectively to perform various tasks. Completed side work including cooler cleaning, stocking, food preparation, labeling, and consistently maintained food safety logs to uphold standards.

Managed weekly and monthly food inventory and cost control. Assisted in scheduling staff and addressing customer inquiries and complaints. Processed order corrections and handled refund requests. Conducted daily cash drawer and safe counts for register accuracy. Executed cash drops and performed inventory assessments. Oversaw labor management and coordinated truck orders.

Oversaw customer service operations as a carhop, managing order taking and drink preparation. Coordinated food delivery to customers, ensuring timely service. Handled payment transactions and maintained inventory of toppings during nightly cleaning routines.

Prepared espresso and mocha beverages to meet customer requests. Created fresh orange and apple juice daily from whole fruits. Decorated cakes with various toppings and whipped cream to enhance presentation. Maintained cleanliness by wiping down surfaces and wrapping items in plastic at the end of each shift. Restocked cake display with fresh cakes as needed. Swept the floor each night before closing.

• Executed efficient meal delivery operations to clients, ensuring timely and accurate service.
• Ensured vehicle cleanliness and functionality while adhering to safety regulations.
• Facilitated effective communication with clients regarding meal delivery schedules.
• Facilitated training for new drivers on delivery routes and safety protocols to enhance operational efficiency.
• Streamlined meal distribution by optimizing delivery routes through GPS technology.
• Adhered to all applicable traffic laws and safety regulations to ensure compliance and safety.
• Optimized route planning using GPS and navigation tools to ensure timely arrivals.
• Executed timely delivery of goods and products to customers, ensuring excellent condition upon arrival.
• Executed thorough cleaning and maintenance of vehicles to ensure optimal performance.
• Exhibited professionalism and friendliness during deliveries to enhance company reputation.

Achieved high customer satisfaction through efficient scanning and bagging of items at the register. Contributed to inventory management by restocking coolers and floor displays during truck deliveries. Maintained consistent support for store operations through dedication to 12-hour shifts.

Facilitated efficient office operations by organizing paperwork and managing desk activities. Enhanced communication flow by addressing phone calls promptly. Streamlined document management processes through effective printing, signing, and saving of files.

Achieved high levels of customer satisfaction by efficiently processing orders and delivering food promptly. Enhanced operational efficiency by managing payment transactions and maintaining cleanliness. Contributed to a positive dining experience through attentive service and organization.