
Detail-oriented professional with over 10 years of experience in a high-pressure hospital environment requiring strict adherence to policy, confidentiality, and accuracy. Holds an Associate of Science in Criminal Justice and is seeking an entry-level Court Mediator or Court Services role. Known for remaining calm under pressure, following structured procedures, and communicating professionally with diverse teams and individuals. Strong foundation in ethics, documentation, and public service.
Completed an Emergency Dispatching course with certification, gaining training in crisis communication, information gathering, and calm decision-making under pressure.