Courtney Cahill
Amityville,New York
Summary
With a degree in Communication, my employment choices represent the diversity of working in the private sector (News 12 Long Island/TV Station and Radio Stations WBAB/WBLI Cox Media Group), a non-profit organization (New York Blood Center), and State Government (NYS Department of Health COVID-19 Initiative).
I am a strong Team Player, who demonstrates initiative and is equally comfortable with or without local supervision.
My most recent position (NYS Covid Tracer) was remote based, requiring the curiosity of a detective, the empathy and problem-solving aptitude of a social worker and up to the minute Covid knowledge of a health-care professional. The ability to absorb new information and procedures quickly was essential.
Overview
14
14
years of professional experience
Work History
New York State Contact Tracer (COVID-19)
Staffing Solutions Organization
10.2021 - 03.2022
- Essential Worker- My job was entirely remote, learning and maintaining a complex understanding of all the tools and resources for tracing
- Preparing for the job, I completed my COVID-19 Training Course through Johns Hopkins University Bloomberg School of Public Health
- Demonstrated empathy to contacts who are worried about exposure
- Emphasized to the contact the extreme importance of full compliance with quarantine requirements
- Provided follow up during quarantine via daily text
- Was alert to financial or social inequity in order to make appropriate recommendations
- Covid Team achieved NYS goals for positive reduction two months ahead of timeline
Donor Relations Specialist
New York Blood Center, NYBC
11.2017 - 10.2020
- Essential Worker – Greet and assist donors with online registration process, ensure donor comfort during their visit at NYBC donor locations, providing them with a positive experience
- Give on-site presentations to children at their schools (grades K-12) and PTA groups explaining the process and importance of Blood Drives and answer audience questions
- Selected to work at major events, i.e., NY Mets Blood Drive at Citi Field and NYC Police Academy Blood Drives
- Contact previous donors to sign them up for upcoming events or during periods of critical blood shortages
- Provided managers with daily shift reports and sign up repeat donors
- Implement Marketing Promotions and provide feedback
Promotions Assistant/Brand Ambassador
CMG Long Island Radio WBAB-FM & WBLI-FM
03.2015 - 08.2018
- Brand Ambassador for WBAB/WBLI at Radio Station events
- Worked cooperatively with all departments and On-Air personalities to ensure consistently successful events
- Worked with Promotions team members to create positive interactions with sponsors and listeners
- Filmed and edited video at local Ronald McDonald House for fundraiser
- Worked major station events: Polar Plunge at Tobay Beach, Summer Jam at Jones Beach, semi-annual Touch-A-Truck events
- Did outreach to local groups to ensure access for disabled and autistic children at Touch-A-Truck would be a positive experience
Videographer/Electronic News Gathering Intern
News 12 Long Island
05.2012 - 08.2012
- Consistently produced quality broadcasts within daily time constraints
- Gained proficiency in remote audio, lighting setups. and recording live shot.
- Worked directly with On-Air talent and studio staff for live remotes
Cashier
CVS Pharmacy
08.2008 - 07.2010
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
Education
Bachelor of Arts - Communication, Digital Arts and Media Studies
College of Mount St. Vincent
Riverdale, New York2014
Skills
- Adjusts easily to fast paced changes in work challenges
- Proficient in all aspects of computer based programs and social media platforms
- Public Speaking and Public Relations
- Detail oriented
- Able to work without onsite supervision
- Customer Service Specialist
- Photography and editing
- Team player with strong inter-personal and organizational skills
- Experience dealing with HIPPA, medical inquiries and Community Resources
- Public outreach
- Volunteer and fundraising
- Active listener
- Adapted fully to remote settings
- Problem solver, whether for myself or co-worker
- Loyal and Creative
Timeline
New York State Contact Tracer (COVID-19)
Staffing Solutions Organization
10.2021 - 03.2022
Donor Relations Specialist
New York Blood Center, NYBC
11.2017 - 10.2020
Promotions Assistant/Brand Ambassador
CMG Long Island Radio WBAB-FM & WBLI-FM
03.2015 - 08.2018
Videographer/Electronic News Gathering Intern
News 12 Long Island
05.2012 - 08.2012
Cashier
CVS Pharmacy
08.2008 - 07.2010
Bachelor of Arts - Communication, Digital Arts and Media Studies
College of Mount St. Vincent
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