Courtney Callahan
Myrtle Beach,SC
Summary
TipCertified Certification. Training involved memorizing recipes for over 20+ classic cocktails and creating 2 original drinks using principles of mixology. Looking to apply efficient, creative bartending skills to helping your bar expand.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Bartender
La Cantina
Myrtle Beach, SC
04.2022 - 05.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Head Bartender
Sharkey's Oceanfront Restaurant & Grill
03.2021 - 11.2021
- Operated POS systems and managed bar tabs to track revenue
- Checked identification before serving alcohol to comply with state and federal laws
- Refused service to customers in impaired condition to optimize safety
- Assisted with drink pairing to enhance new and existing menu items.
Bar Shift Leader
The Brass Tap
02.2019 - 09.2020
- Boosted brand awareness and patron loyalty with special events, signature cocktails, and seasonal offerings
- Controlled costs through proper inventory rotation, minimizing waste by promoting and moving older products
- Cultivated positive and upbeat environment focused on quality drinks and affordable bar fare
- Trained and supervised bar staff to deliver top-notch service and craft high-quality beverages
- Achieved consistently high inspection scores by effectively managing food safety, storage procedures and cleaning processes.
Manager
Ipuff/ Green Zone Vape & Smoke Shop
06.2017 - 07.2019
- Prepared schedules and assignments to meet short- and long-term business demands
- Maximized employee performance with effective training and close mentoring
- Met financial targets by establishing budgets and controlling expenses.
Licensed Tattoo Artist and Piercer
Inked Up Tattoo & Piercing Parlor
03.2014 - 04.2019
- Built portfolio of happy customers for sharing in-person and online
- Offered customers cutting-edge tattoo services based on latest industry trends
- Helped customers obtain optimal appearance and prevent infection by advising on immediate care needs
- Pierced customers in ears, noses, and other body locations using safe techniques
- Cleaned and sterilized equipment, chairs, and work areas between customers
- Coordinated service appointments and managed paperwork and related requirements.
Administrative Assistant
Unique Development
08.2011 - 02.2014
- Assisted with construction projects
- Worked with the City of Houston to obtain approval of projects
- Handled confidential information regarding blue prints
- Responsible for changes to all projects submitted
- Prepared meeting documentation and transcribed meeting recordings
- Met legal requirements by correctly completing important forms.
Credit Collections Representative
Advanced Call Center Technology
08.2009 - 11.2010
- Obtained overdue balances by contacting customers via telephone and approved written correspondence
- Identified outstanding debts in need of collection actions by keeping track of assigned accounts
- Achieved 82% recovery goal with well-coordinated collection strategies
- Avoided future issues by creating trusting relationships with debtors
- Helped resolve outstanding debts and secure payment arrangements with expert negotiation skills
- Contacted insurance companies to check on status of claims payments and write appeal letters for denial on claims.
Education
New Life Christian Academy
Galax, VASkills
- TipCertified Certification
- High Volume Bartender
- Basic Drink Chemistry Knowledge
- Proper Beer Pouring Technique
- Food & Drink Pairing Expertise
- Customer Service Skills
Certification
TIP CERTIFIED
Timeline
Bartender
La Cantina
04.2022 - 05.2024
Head Bartender
Sharkey's Oceanfront Restaurant & Grill
03.2021 - 11.2021
Bar Shift Leader
The Brass Tap
02.2019 - 09.2020
Manager
Ipuff/ Green Zone Vape & Smoke Shop
06.2017 - 07.2019
Licensed Tattoo Artist and Piercer
Inked Up Tattoo & Piercing Parlor
03.2014 - 04.2019
Administrative Assistant
Unique Development
08.2011 - 02.2014
Credit Collections Representative
Advanced Call Center Technology
08.2009 - 11.2010
New Life Christian Academy