William Shultz
North Hollywood,CA
Summary
Highly qualified and experienced bartender with robust background in hospitality and mixology. Successfully crafted diverse cocktails and ensured customer satisfaction, contributing to high repeat business. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.
Overview
13
13
years of professional experience
Work History
Bartender
Beverly Hills Hotel
Los Angeles, CA
09.2023 - Current
- Served high-profile members and went above and beyond to anticipate their needs.
- Crafted specialty cocktails for some of the biggest events in Los Angeles, California.
- Served high customer volumes during special events, nights, and weekends.
- Kept bar presentable and well-stocked to meet member needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Bartender
NBC Universal Studios
Los Angeles, CA
04.2018 - Current
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Senior Bartender
SLS Hotel, A Luxury Collection Hotel, Beverly Hills
Beverly Hills, CA
03.2020 - 06.2022
- Crafted special drink and cocktail menu items for seasonal offerings.
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine and bar supplies.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
- Taught employees bar sales techniques, resulting in higher profits.
- Recruited and trained new bartenders and barbacks to help maintain talented team.
Bartender
Columbia Tower Club
Seattle, WA
11.2017 - 02.2018
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Carefully followed safety and sanitation policies handling food and beverages.
- Consistently used suggestive selling techniques.
- Taught employees bar sales techniques, resulting in higher profits.
- Polished glassware, bussed tables and removed debris to keep customer areas clean.
Server Bartender
East Coast Wings & Grill
Greensboro, NC
06.2013 - 10.2017
- Delivered quality service by providing a warm and welcoming environment.
- Effectively listened to, understood and clarified guest concerns and issues.
- Assertively upsold alcoholic beverages, appetizers, and desserts.
- Continually monitored dining rooms for seating availability, service, safety and well-being of guests.
- Relayed orders to bar and kitchen by quickly and accurately recording guest selections and keying them into the register.
Education
Associate of Applied Science - Computer Science
Guilford Technical Community College
Jamestown, NC2015
Associate of Applied Science - Recording Engineering
Guilford Technical Community College
Jamestown, NC06-2013
Skills
- ServSafe certification
- TIPS certification
- Food Handler certification
- Luxury Experience
- Thrives in fast-paced environment
- High energy
- Flexible schedule capability
- Liquor, Beer and Wine Knowledge
Timeline
Bartender
Beverly Hills Hotel
09.2023 - Current
Senior Bartender
SLS Hotel, A Luxury Collection Hotel, Beverly Hills
03.2020 - 06.2022
Bartender
NBC Universal Studios
04.2018 - Current
Bartender
Columbia Tower Club
11.2017 - 02.2018
Server Bartender
East Coast Wings & Grill
06.2013 - 10.2017
Associate of Applied Science - Computer Science
Guilford Technical Community College
Associate of Applied Science - Recording Engineering
Guilford Technical Community College