Courtney Calo
Sarasota,FL
Summary
Dynamic bartender with a passion for cocktail culture and a proven track record at Sage SRQ, where I craft seasonal cocktails and have built a loyal clientele. Known for strong multitasking abilities and responsible alcohol service, I consistently deliver exceptional guest experiences during high-volume events.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Bartender
Sage SRQ
12.2018 - Current
- Participates in creation of seasonal cocktails
- Makes numerous elevated cocktail ingredients by hand
- Serves high customer volumes during special events, nights, and weekends.
- Manages cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performs opening and closing duties, printing sales reports, setting up for shifts, breaking down and cleaning after shifts, preparing cash drawers, and taking inventory.
- Efficiently opens and closes the bar according to established procedures, ensuring preparedness for each shift.
- Develops loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Handles high-volume special events such as weddings, receptions, birthday parties, company gatherings, and more.
Server
Carrabba's Italian Grill
01.2012 - 12.2018
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Education
Bachelor of Arts - Hotel & Restaurant Management
University of South Florida
Tampa05-2012
Associate of Arts - Business
Manatee Technical College
Bradenton, FL05-2010
High School Diploma -
Riverview High School
Sarasota, FL05-2006
Skills
- Deep interest in the study of spirits and cocktail culture
- Highly experienced in elevated cocktail creation
- Strong multitasking
- Friendly and engaging customer service
- Highly reliable
- Team player attitude
- Responsible alcohol service
- Menu memorization & retention
Accomplishments
Has placed in cocktail competitions featuring Tequila Ocho, Don Fulano Tequila, Nautical Gin, Brugal Rum, Uncle Nearest Whiskey, Reyka Vodka, 1800 Cristalino, and the annual Set The Bar competition in Sarasota. Several winning cocktails have been featured on Sage's seasonal menu.
Certification
Serve Safe, Bar Smarts
Timeline
Bartender
Sage SRQ
12.2018 - Current
Server
Carrabba's Italian Grill
01.2012 - 12.2018
Bachelor of Arts - Hotel & Restaurant Management
University of South Florida
Associate of Arts - Business
Manatee Technical College
High School Diploma -
Riverview High School
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