Courtney Carroll
Concord,NC
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Outgoing student pursuing flexible part-time employment with weekend and evening shift options.
Overview
4
4
years of professional experience
Work History
Package Handler
FedEx:Ground
Concord, NC
04.2024 - Current
- Inspected packages for damages or defects and recorded any issues found.
- Loaded and unloaded packages from delivery vehicles with manual and powered equipment.
- Organized packages according to type, size, destination, and other specifications.
- Scanned and sorted packages according to destinations and service type using handheld scanner.
- Resolved conveyor system issues by clearing jams and blockages.
- Packed, sealed, and labeled shipments adhering to company standards and protocols.
Shift Lead
Firehouse Subs
Concord, NC
04.2020 - 11.2023
- Assisted in the training of new employees.
- Monitored employee performance and provided feedback on areas for improvement.
- Maintained store appearance by cleaning, stocking shelves, and ensuring merchandise was properly displayed.
- Participated in weekly meetings with management team to discuss strategies and goals.
- Handled cash register transactions accurately while providing excellent customer service.
Education
Concord High School
Concord, NC05-2025
Skills
- Truck loading
- Freight Handling
- Package loading
- Truck loading and unloading
- Pallet Jack Operation
- Heavy Lifting
- Loading and unloading
- Warehouse Safety
- Package scanning
- Customer Service Management
- Problem-Solving
- Motivational Leadership
- Training Assistance
- Flexible Schedule
- Conflict Resolution
- Complaint resolution
- Drawer Assignments
- Staff Training and Development
- Cash Handling
- Shift checklists
- Safety processes and procedures
- Team Supervision
- Positive Attitude
- Client Service
- Role Modeling
- Team Leadership
- Payment Collection
- Cash Register Operation
- POS Systems
- Payment Processing
- Customer Assistance
Timeline
Package Handler
FedEx:Ground
04.2024 - Current
Shift Lead
Firehouse Subs
04.2020 - 11.2023
Concord High School