Detail-oriented professional skilled in customer service and administrative support. Successfully supported various departments through effective multitasking and problem-solving, ready to contribute to team success and improve customer experiences.
Work History
Associate / Ladies Department Lead
3 Years 1 Month
Belk | 02.2017 - 03.2020
Provided professional customer service and support across all departments of the store, assisting customers with questions, purchases, returns, and concerns.
Led Ladies Department associates, ensuring task completion and coordinating break schedules for optimal department coverage.
Processed online customer orders by selecting merchandise, packaging, and labeling shipments accurately for timely delivery.
Assisted with inventory, stockroom organization, merchandise receiving, and maintaining accurate product organization.
Supported visual merchandising efforts, organizing sales areas to enhance customer appeal and adapting to daily priorities efficiently.
Opened and closed registers and accurately handled cash, credit, and other customer transactions.
Cashier
2 Years 4 Months
Piggly Wiggly Grocery Store | 10.2014 - 02.2017
Provided friendly and efficient customer service in a fast-paced grocery environment.
Accurately processed transactions and handled cash and electronic payments.
Answered customer questions and handled incoming calls while supporting front-end operations.
Coordinated employee breaks and ensured clean, organized checkout area while managing multiple priorities.
Education
High School Diploma
Shelby County High School | Columbiana, AL | 05-2017
Jefferson State Community College | Birmingham, AL