Courtney Chow
San Francisco
Summary
Results-driven manager with expertise in team leadership, customer service, and process improvement. Proven ability to enhance team performance and streamline operations, leading to reduced service times and increased efficiency.
Overview
9
9
years of professional experience
Work History
Manager
In-N-Out Burger
Millbrae, CA
05.2017 - Current
- Supervised daily operations to ensure high-quality service and adherence to company standards.
- Trained and mentored staff on operational procedures, enhancing team performance and efficiency.
- Implemented process improvements that streamlined workflow and reduced service time.
- Managed inventory levels, ensuring supply availability while minimizing waste and costs.
Education
No Degree - Pharmacy Technician
City College of San Francisco
San Francisco, CASkills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Complex Problem-solving
- Staff development
Languages
Chinese (Cantonese)
Native or Bilingual
Timeline
Manager
In-N-Out Burger
05.2017 - Current
No Degree - Pharmacy Technician
City College of San Francisco