Courtney Clark
Palm Beach Schools District
West Palm Beach,United States
1
Certification
4
years of professional experience
With excellent leadership and communication skills, adept at managing team dynamics and workflow efficiency. Possesses solid understanding of operational procedures and quality control, paired with proficiency in scheduling and inventory management. Committed to driving team performance and ensuring customer satisfaction.
Work History
Shift Lead
2 Years 2 Months- Led team to enhance customer service, improving satisfaction rates through effective problem-solving.
- Developed organizational procedures and systems for filing, billing, accounts payable, payroll and scheduling.
- Coordinated shift operations, optimizing efficiency and reducing wait times.
- Mentored staff, fostering collaboration and enhancing team performance.
- Manage inventory, ensuring accurate stock levels and minimizing discrepancies.
- Implement safety protocols, maintaining compliance and ensuring a secure workplace.
- Removed merchandise from delivery trucks in accordance with store safety protocols.
- Sorted, stocked, and organized inventory in the stockroom and on the sales floor to maintain order.
- Monitored and maintained cleanliness and safety standards in stockroom and loading areas.
- Trained and mentored team members on best practices for customer service and sales techniques.
- Identified issues, analyzed information, and provided solutions to problems.
- Resolved problems, improved operations, and provided exceptional service.
- Completed paperwork, recognizing discrepancies, and promptly addressing for resolution.
- Reviewed, computed and corrected payroll errors to improve accuracy of garnishments.
Paraprofessional
3 Years 7 Months- Assist teachers in classroom activities, enhancing student engagement and learning outcomes.
- Support individualized education plans, contributing to measurable academic improvements.
- Facilitate communication between students and teachers, fostering a collaborative environment.
- Implement behavior management strategies, resolving conflicts and promoting a positive atmosphere.
Class A Driver
8 Months- Safely operated Class A vehicles, ensuring timely deliveries and maintaining zero incident records.
- Managed logistics and route planning, optimizing delivery times and reducing fuel consumption.
- Collaborated with dispatch teams to resolve delivery issues, enhancing customer satisfaction.
- Conducted vehicle inspections and maintenance, preventing breakdowns and ensuring compliance.
- Documented delivery logs accurately, facilitating efficient record-keeping and reporting.
Education
Diploma - Diploma
Accounting Tech - Accounting and Finance
Skills
Logistics Coordination
Inventory Management
Record Keeping
Class A
Team Leadership
Logistics Management
Problem Solving
Time Management
Record management
Cash management
Conflict resolution
Certification
Safety Training
INTERNSHIPS
- Class A Driver
- Fly Ty Transport, West Palm Beach — Nov 2024 - Jul 2025
Timeline
Class A Driver
Fly Ty Transport
11.2024 - 07.2025Read More
Shift Lead
Walgreens
03.2024 - 05.2026Read More
Paraprofessional
Palm Beach Schools District
01.2023 - CurrentRead More
William T. Dwyer High School
Diploma from Diploma
Read More
Palm Beach State College
Accounting Tech from Accounting and Finance
Read More