Jonathan Sandoval
Los Angeles,CA
Summary
Hardworking and reliable worker gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement with expert customer service.
Overview
9
9
years of professional experience
Work History
Shift Lead
Plancha Tacos
03.2022 - 02.2024
- Completed store opening and closing procedures and balanced tills.
- Enhanced customer satisfaction through effective conflict resolution and prompt service.
- Conducted shift inspections to evaluate operational activities and implement timely resolutions for diverse concerns.
- Evaluated staff performance and provided coaching to address inefficiencies.
Prep Cook + Dishwasher
Viva La Fiesta
02.2015 - 08.2020
- Prepared and served various food items in fast-paced restaurant environment.
- Improved labor cost management by accurately tracking time spent on specific tasks during shifts.
- Coordinated checklists to keep kitchen clean, stocked and sanitary.
- Adjusted recipes based on ingredient availability or customer request.
Prep Cook + Cashier
Cafe Valentino
09.2016 - 04.2019
- Assisted with menu planning, incorporating seasonal ingredients for fresh and innovative dishes.
- Prepared various types of cuisine, showcasing versatility and adaptability in the kitchen environment.
- Followed strict standards for food handling and safety, minimizing risks to customers.
- Prioritized and re-prioritized kitchen tasks based on fluctuating demands.
Education
Business Management
Los Angeles Pierce College
Skills
- Flexible Schedule
- Logistics Coordination
- Operations Management
- Industry Expertise
- Customer Service Expertise
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Shift Lead
Plancha Tacos
03.2022 - 02.2024
Prep Cook + Cashier
Cafe Valentino
09.2016 - 04.2019
Prep Cook + Dishwasher
Viva La Fiesta
02.2015 - 08.2020
Business Management
Los Angeles Pierce College
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