Aiden Acia
Las Vegas,NV
Summary
I maintain a professional attitude and a strong drive to succeed while delivering an excellent customer experience. I take high standards seriously and work to uphold and improve company expectations. I am committed to continuous improvement, including addressing small details that are often overlooked.
Overview
5
5
years of professional experience
Work History
Shift Lead
Handel's Homemade Ice Cream
Roseville, California
2023.03 - 2025.12
- Supervised daily operations to ensure smooth service and customer satisfaction.
- Managed inventory levels and restocked supplies as needed throughout shifts.
- Performed opening and closing procedures such as setting alarm systems, counting money.
- Maintained store appearance by cleaning, stocking shelves, and ensuring merchandise was properly displayed.
- Supervised staff during shift changes and ensured transition went smoothly.
Busser
Mikuni Japanese Restaurant And Sushi Bar
Roseville, CA
2022.02 - 2023.02
- Maintained cleanliness of dining areas and ensured readiness for guests.
- Supported team members during peak service hours to enhance workflow.
- Engaged with customers to ensure a pleasant dining experience.
- Maintained a friendly attitude towards customers at all times.
- Took initiative to help others whenever necessary.
- Greeted customers and answered questions about menu items.
- Performed closing duties such as resetting tables, and tidying service areas to prepare for the next day.
Lifeguard
VillaSport Athletic Club And Spa
Roseville, CA
2021.04 - 2022.02
- Enforced all safety regulations and posted rules for patrons.
- Assisted in scheduling swim lessons and coordinating aquatic events for community engagement.
- Collaborated with team members to conduct drills and enhance emergency response.
- Educated members on water safety practices and proper pool etiquette.
Education
Associate of Arts - Business Marketing
Sierra College
Rocklin, CA2026-06
High School Diploma -
Woodcreek Highschool
Roseville2023-06
Skills
- Customer service
- Team leadership
- Effective communication
- Operations monitoring
- Crew coordination
- Quality control
- Workplace safety
- Employee relations
- Cash handling
- POS system operation
- Employee scheduling
- Sales and upselling
- Problem-solving
- Motivational leadership
- Flexible schedule
Timeline
Shift Lead
Handel's Homemade Ice Cream
2023.03 - 2025.12
Busser
Mikuni Japanese Restaurant And Sushi Bar
2022.02 - 2023.02
Lifeguard
VillaSport Athletic Club And Spa
2021.04 - 2022.02
Associate of Arts - Business Marketing
Sierra College
High School Diploma -
Woodcreek Highschool