Courtney Clasgens
Guilford,IN
Summary
A reliable student with knowledge of conflict resolution, customer communications, and order processing. Aiming to leverage my abilities to successfully fill the vacancy on your team. Frequently praised as diligent by my peers, I can be relied upon to help your team achieve its goals. Great with communication skills and highly motivated. Able to work in a fast-paced environment while remaining friendly and professional.
Overview
3
3
years of professional experience
Work History
Customer Service/Ticket Sales Associate
Perfect North Slopes
Lawrenceburg, IN
11.2020 - Current
- Developed trusting relationships with customers by making personal connections.
- Assessed customer needs to provide assistance and information on product features.
- Worked with fellow sales team members to achieve group targets.
Chief Operating Officer
Trojan Exchange
St Leon, IN
04.2021 - 05.2024
- This was a one-year year executive position for my high school's bookstore.
- Built relationships with industry leaders both internally and externally to create new opportunities for growth.
- Developed and implemented strategic plans to achieve organizational objectives.
- Established policies and procedures to ensure efficient operations.
Retail Brand Ambassador
American Eagle Outfitters, Inc
Cincinnati, OH
05.2022 - 08.2023
- Promoted positive company image through superior customer service experiences.
- Watched crowd to identify prospects, capture interest and maximize sales opportunities.
- Created experiences that drove business results and customer brand engagement.
- Employed basic selling techniques to engage with customers.
Education
High School Diploma -
East Central High School
St. Leon, IN06.2022
Sports Administration/ Marketing
University of Cincinnati
Cincinnati, OHSkills
- Time Management
- Relationship Building
- Customer Service
- Marketing Strategies
- Self Motivation
- Professionalism
- Goal-Oriented
Affiliations
- University of Cincinnati Phi Mu Delta Zeta
Accomplishments
- Phi Mu Property Manager
- Dean's List Student
High School Activities and Accomplishments
- Student Council
- Student Ambassador
- Football Manager
- President of Acts of Kindness Cub
- Honor roll
Timeline
Retail Brand Ambassador
American Eagle Outfitters, Inc
05.2022 - 08.2023
Chief Operating Officer
Trojan Exchange
04.2021 - 05.2024
Customer Service/Ticket Sales Associate
Perfect North Slopes
11.2020 - Current
High School Diploma -
East Central High School
Sports Administration/ Marketing
University of Cincinnati
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