Courtney Clay
Houston,TX
Summary
Energetic Event Manager with success in planning and executing live entertainment, sporting, and private events. Demonstrated key talents in managing multiple events, customer satisfaction, and strong analytical skills under pressure. Team player with an eye for detail.
Overview
3
3
years of professional experience
Work History
Event Manager
Houston Rockets / Toyota Center
11.2023 - Current
- Continued job responsibilities from Event Coordinator position
- Managed a full year intern and assisted in onboarding new Event Coordinator
- Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
- Supported senior leadership by developing reports on innovative ways to implement new plans in our arena, potential new vendors, and proposal development for various events.
- Traveled for venue advances and put together documents of live pictures, timeline, and show notes for PBR and Madonna while creating relationships with other venues and tour personnel
- Managed the first Professional Bull Riding event in the building, Boxing, NCAA double header, Cirque du Soleil: Corteo
Event Services Coordinator
Houston Rockets / Toyota Center
10.2021 - 11.2023
- Coordinated all aspects of events from advancing, event detail reports, site visits, preparing event estimates, load in to load out, and assisting with the final event settlement for ticketed and non-ticketed events.
- Ensured smooth event execution through distributing detailed production notes for each event and reviewing in production meetings with supporting departments including operations, security, guest services, retail, technical services, food & beverage, and housekeeping.
- Manage relationships with concert promoters, NBA departments, and contractors to create an event schedule and details pertaining but not limited to conversions, labor calls, security, audio visual, sponsorship presentation, and guests services requirements.
- Produced the on-sale AutoCAD, generating accurate seating manifests for events and responsible for updating CAD in real time for assigned events up to completion of event.
- Implemented compliance with expense guidelines, company policies, NBA and artist protocols, employee and public guest safety, and governing codes.
- Executed the above for the following events: 13 days of Drake rehearsals in 2023, Blackpink, Zach Bryan, Dave Chappelle, Drake shows and more.
Artist Services Coordinator
Walmart AMP
08.2021 - 10.2021
- Worked with Director of Artist Hospitality to manage backstage operations with effective coordination for artists needs through catering menus, hospitality estimates, and prioritizing day of show needs.
- Shadowed VP of Front of House learning contract language and guest services.
- Assisted VP of Operations with scheduling, excel spreadsheets, and communication within the AMP.
- Transitioned well between the following departments FOH, BOH, F&B, Box Office, Production, and Kitchen.
Event Management Intern
Walmart Amphitheater
05.2021 - 08.2021
- Assisted in the successful execution of multiple events, ensuring seamless planning and coordination.
- Implemented protocols and procedures to effectively manage planning process.
- Trained and supervised event staff to complete tasks on time.
Education
Bachelor of Science - Hospitality Management
University of Arkansas, Fayetteville
Fayetteville, AR05.2021
Skills
- Quick problem solving
- Ability to build and leverage relationships both internally and externally
- Verbal and written communication
- Logistics Management
- Passionate, Energetic, and Enthusiastic
- Event execution
Timeline
Event Manager
Houston Rockets / Toyota Center
11.2023 - Current
Event Services Coordinator
Houston Rockets / Toyota Center
10.2021 - 11.2023
Artist Services Coordinator
Walmart AMP
08.2021 - 10.2021
Event Management Intern
Walmart Amphitheater
05.2021 - 08.2021
Bachelor of Science - Hospitality Management
University of Arkansas, Fayetteville
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