Summary
Overview
Work History
Education
Skills
Timeline
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Matthew Haslett

Ridgewood,NY

Summary

Experienced operations professional with over 10 years of expertise in strategic lifestyle and hospitality event sales. Strong industry knowledge and diverse roles have sharpened my ability to comprehend client requirements and successfully execute their visions. I possess a unique skill set which aids me to understand, and bring client requests to life.

Overview

11
11
years of professional experience

Work History

Event Manager

Moonrise Hospitality
06.2021 - 09.2024
  • Oversaw operations for three hip venues in NYC
  • Curating a wide range of offerings across allowed me to build a strong and loyal customer base
  • Optimized event operations, created an end to end sales funnel which created new revenue streams during venue off hours
  • Created a wide range of new and exciting events for each venue to compete with the ever changing New York City event space
  • Boosted event sales by nearly 20% by overseeing and implementing new marketing campaigns that targeted new demographics for the business
  • Created a new revenue stream through ticket platforms such as Eventbrite and Posh

Bartender

Brooklyn Bowl
11.2023 - 12.2024
  • Excelled in cocktail preparation, building a strong and loyal customer base
  • Maintained a clean and orderly bar
  • Adapted to high-stress situations delivering calm orderly service
  • Provided guests with drink suggestions and menu recommendations
  • Engaged with guests to understand their beverage and dining preferences in order to assure their best dining experience
  • Managed cash transactions, ensuring financial accuracy to contribute to the company's profitability

Bartender

FREEHOLD Rooftop
05.2023 - 10.2023
  • Trained new employees, delivering guidance and support to ensure they met the establishment's high standards of customer service
  • Excelled in cocktail preparation, adapting to high-stress situations, consistently delivering quality drinks and service
  • Engaged in food preparation and consistently maintained production standards
  • Provided personalized customer attention treating all customers as VIP clients, consistently interacting positively at all levels

Bartender / Key Holder

The Whiskey Company
03.2017 - 05.2023
  • Demonstrated strong leadership skills as a Key Holder by overseeing and coordination bar operations, including opening and closing locations
  • Managed multiple bars, showcasing leadership, multitasking, and high-stress management abilities in a fast-paced environment
  • Trained new employees, delivering guidance and support to ensure they met the establishment's high standards of customer service

Bartender

The Fat Black Pussycat/Comedy Cellar
03.2014 - 03.2017
  • Gained valuable experience learning all aspects of the hospitality business
  • Learned to successfully occupy a very busy service bar supplying drinks for bar patrons as well as table service
  • Contributed to the success of the establishment
  • Worked seamlessly with the kitchen and the waitstaff to provide the best possible overall service to our guests

Education

Associate of Arts - Humanities And Social Science

SUNY Rockland
Suffern, NY
05.2012

Skills

  • Customer service and upselling
  • Extensive beverage knowledge
  • Bar staff training and leadership
  • Strategic organization for high volume service
  • Inventory and cost control management
  • Task Prioritization
  • Quick problem resolution under pressure

Timeline

Bartender

Brooklyn Bowl
11.2023 - 12.2024

Bartender

FREEHOLD Rooftop
05.2023 - 10.2023

Event Manager

Moonrise Hospitality
06.2021 - 09.2024

Bartender / Key Holder

The Whiskey Company
03.2017 - 05.2023

Bartender

The Fat Black Pussycat/Comedy Cellar
03.2014 - 03.2017

Associate of Arts - Humanities And Social Science

SUNY Rockland

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Matthew Haslett