Courtney Congdon
Davisburg,MI
Summary
Self-motivated and highly reliable, positioned to contribute strongly to a customer service position, both internally and externally. Proven academic and curricular achievements with a passion for continuous learning and professional development within the field of Human Resources.
Overview
12
12
years of professional experience
Work History
People Operations Coordinator/Office Assistant
TEC Group, INC.
01.2022 - Current
- Coordinate new and rehire onboarding: background and drug screening, I-9 and e-verify completion and archiving, VMS website onboarding/record keeping, maintenance of the electronic onboarding paperwork system while maintaining employee files
- Coordinating start details between client and field employees
- Maintaining assignment changes in ATS
- Process off-boarding communications with field employees, clients, ATS, CRM, HRIS
- Assist with employee communications; PTO allocations, payroll, benefits, and HR questions
- Assisting in ad-hoc projects and other administrative tasks as necessary.
Halfway House Attendant/Banquet/Reception
Indianwood Golf & Country Club
01.2018 - 01.2023
- Stand-alone business, responsible for ensuring golfers have food and beverage service on the golf course, enhancing the golfing experience
- Responsible for requisitioning products to ensure inventory is suitable for member’s needs.
Banquet Server/Bartender/Waitress/Office Assistant
Atlas Valley Country Club
01.2012 - 01.2017
- Customer facing position, responsible for food service, banquet hall gatherings, and responding to complaints and concerns
- Instrumental in maintaining quality service, while working in a fast-paced environment.
Education
Bachelor of Business Administration - Management
Northwood University
Associates of Business Administration - General Studies
Oakland Community College
Skills
- Microsoft Office
- Problem Solving
- Adaptability
- Collaboration
- Time Management
- Critical Thinking
- Interpersonal Skills
- Leadership
Timeline
People Operations Coordinator/Office Assistant
TEC Group, INC.
01.2022 - Current
Halfway House Attendant/Banquet/Reception
Indianwood Golf & Country Club
01.2018 - 01.2023
Banquet Server/Bartender/Waitress/Office Assistant
Atlas Valley Country Club
01.2012 - 01.2017
Bachelor of Business Administration - Management
Northwood University
Associates of Business Administration - General Studies
Oakland Community College
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