Courtney Cook
Pleasant Grove ,UT
Summary
Dynamic and detail-oriented professional with a proven track record at Amara Day Spa, enhancing client retention through exceptional styling techniques and customer service. Excelled in upselling, contributing to revenue growth, and staying abreast of industry trends. Skilled in client consultation and collaboration, ensuring memorable experiences and positive outcomes.
Overview
13
13
years of professional experience
Work History
Hair Stylist
Amara Day Spa
11.2020 - Current
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
- Utilized latest techniques in balayage, ombre, highlights and color correction.
- Increased salon revenue by upselling products and additional treatments during appointments.
- Attended hair shows, classes and seminars to stay up-to-date on latest trends.
Private Nanny
NA
08.2012 - 08.2015
- Monitored children's play activities to verify safety.
- Transported children to and from activities using personal or family vehicle.
- Organized activities that enhanced children's physical, emotional and social well-being.
- Helped children complete homework assignments and school projects.
Dress Consultant
Davids Bridal
04.2012 - 12.2012
- Maintained a clean and organized fitting room area, enhancing the overall client experience during appointments.
- Processed transactions accurately using point-of-sale systems while adhering to company policies for returns or exchanges.
- Assisted brides in selecting the perfect wedding gown, resulting in memorable and positive shopping experiences.
- Collaborated with alterations department to ensure timely and accurate tailoring for clients'' dresses.
- Maximized brand sales by leveraging opportunities for upselling additional clothing items, shoes, and accessories.
Assistant Manager
Icing By Claire's
07.2011 - 04.2012
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Generated repeat business through exceptional customer service.
- Increased sales through effective merchandising strategies and targeted promotions.
Education
Associate Of General Studies -
Utah Valley University
Orem, UTCosmetology -
Taylor Andrews Academy
Provo, UT12.2020
Skills
- Detail-orientated
- Outstanding client retention
- Quick learner
- Hair styling techniques
Timeline
Hair Stylist
Amara Day Spa
11.2020 - Current
Private Nanny
NA
08.2012 - 08.2015
Dress Consultant
Davids Bridal
04.2012 - 12.2012
Assistant Manager
Icing By Claire's
07.2011 - 04.2012
Associate Of General Studies -
Utah Valley University
Cosmetology -
Taylor Andrews Academy
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