Courtney Cox
Craigsville,WV
Summary
Well-qualified Personal Care worker skilled in delivering top-quality home care support. Effective at ambulating patients, meeting personal grooming needs and administering medications. Detail-oriented in maintaining clean and organized personal areas to support daily living safety. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Home Health Care Aide
Central West Virginia Aging Services
01.2023 - 08.2023
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
Home Health Care Aide
New Hope Residential Services
09.2020 - 12.2022
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
Waitress
Pool Hall
09.2020 - 05.2021
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
- Bussed and reset tables to keep dining room and work areas clean.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
Receptionist
Camden Family Health
05.2016 - 01.2018
- Greeted incoming visitors and patients professionally and provided friendly, knowledgeable assistance.
- Handled cash transactions and maintained sales and payments records accurately.
- Answered central telephone system and directed calls accordingly.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
Childcare Provider
Webster County Starting Points
09.2013 - 05.2016
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Developed age-appropriate activities and crafts to engage children.
- Facilitated learning through play, stories and outdoor activities for successful child outcomes.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Assisted in potty training and other daily hygiene activities to support child development.
- Worked with children to develop good cognitive, physical and language skills.
Cashier
Hardware That's Us
11.2011 - 08.2013
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
Education
High School Diploma -
Richwood High School
Richwood05.2013
Skills
- Behavior Redirection
- Mobility Support
- Quality Program Protocols
- Household Chores
- Compassionate Client Care
- First Aid and Safety
- Staff Training
- Customer Service
Timeline
Home Health Care Aide
Central West Virginia Aging Services
01.2023 - 08.2023
Home Health Care Aide
New Hope Residential Services
09.2020 - 12.2022
Waitress
Pool Hall
09.2020 - 05.2021
Receptionist
Camden Family Health
05.2016 - 01.2018
Childcare Provider
Webster County Starting Points
09.2013 - 05.2016
Cashier
Hardware That's Us
11.2011 - 08.2013
High School Diploma -
Richwood High School
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