Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Courtney Darrow

Verona

Summary

Dynamic kitchen professional with extensive experience at Robert E Ellsworth Correctional Center, excelling in high-volume food preparation and maintaining impeccable cleanliness. Proven ability to enhance team productivity through effective communication and multitasking, while ensuring compliance with safety standards. Skilled in allergy awareness and menu planning, committed to delivering quality meals efficiently.

Overview

9
9
years of professional experience

Work History

Kitchen Staff Member

Kwik Trip
08.2024 - Current
  • Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
  • Increased overall kitchen productivity by assisting in multiple stations as needed during busy shifts.
  • Contributed to positive workplace culture through strong teamwork, open communication, and a commitment to excellence.
  • Sanitized dining ware and kitchen equipment according to health code standards.
  • Learned other teammates' work tasks to train as backup.
  • Trained new hires on kitchen procedures, equipment usage, and safety protocols, fostering a supportive learning environment.
  • Ensured prompt order fulfillment by effectively prioritizing tasks during high-volume periods.
  • Labeled and stored all food items correctly and checked expiration dates routinely.
  • Operated kitchen equipment in accordance with manufacturer instructions.

Cook Shift Leader

Robert E Ellsworth Correctional Center
03.2024 - 08.2024
  • Maintained a clean and organized workspace, adhering to health department standards for safety and sanitation.
  • Demonstrated exceptional multitasking abilities by overseeing multiple cooking stations simultaneously while maintaining quality control standards.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
  • Handled high-pressure situations calmly and professionally, maintaining focus on completing tasks efficiently without compromising quality.
  • Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
  • Contributed to positive workplace culture by fostering open communication among team members and addressing issues proactively before they escalated.
  • Monitored equipment maintenance schedules, ensuring timely repairs and replacements as needed for uninterrupted kitchen operations.

Kitchen Staff Member

Robert E Ellsworth Correctional Center
03.2023 - 02.2024
  • Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Contributed to positive workplace culture through strong teamwork, open communication, and a commitment to excellence.
  • Increased overall kitchen productivity by assisting in multiple stations as needed during busy shifts.
  • Sanitized dining ware and kitchen equipment according to health code standards.
  • Collaborated with team members to ensure seamless coordination during peak service hours.
  • Washed, peeled and cut fruits and vegetables by hand and machine and assembled and mixed salad ingredients, gelatin molds and fruit crisps.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Trained new hires on kitchen procedures, equipment usage, and safety protocols, fostering a supportive learning environment.

Case Manager Coordinator

Madison WEST Methadone Clinic
09.2018 - 03.2021
  • Managed high caseloads effectively while maintaining close attention to detail and accuracy in documentation.
  • Conducted thorough assessments of client needs, strengths, and risks to inform appropriate interventions and support services.
  • Improved client outcomes by developing and implementing individualized case management plans.
  • Provided ongoing support and advocacy for clients in navigating complex social service systems.
  • Enhanced team efficiency through effective coordination of case manager assignments and workload distribution.
  • Collaborated with healthcare professionals to develop personalized care plans that addressed clients'' unique needs.
  • Ensured compliance with federal, state, and agency regulations through meticulous record-keeping practices.

Certified Substance Abuse Counselor

Tellurian
08.2016 - 07.2018
  • Developed cultural competence by working with diverse populations, enabling more effective communication and understanding of unique challenges faced by various individuals.
  • Educated family members about addiction and recovery processes, enhancing their ability to provide effective support for their loved ones.
  • Improved client engagement by utilizing motivational interviewing techniques and Cognitive Behavioral techniques during counseling sessions.
  • Participated in quality improvement initiatives, contributing to the ongoing refinement of program offerings and ensuring the delivery of top-tier services to clients.

Substance Abuse Counselor Intern

Chris Farley House
01.2016 - 07.2016

I was a 24 hour counselor-in-training for patients with Substance Abuse Disorder.

  • Enforcing curfew, drug and alcohol testing.
  • Daily progress notes and checking in with every individual for one hour 3 times daily.
  • Making lunch and dinner for the entire facility (15 to 20 patients
  • Ensuring the overall health and safety of all patients

Education

Substance Abuse Counselor Certificate - Psychology

Madison Area Technical College
Madison, WI
06-2017

High School Diploma -

Madison Area Technical College
Madison, WI
06-2001

Skills

  • High-Volume Food Preparation
  • Allergy awareness
  • Organization and cleanliness
  • Cleaning and sanitizing
  • Safe food handling
  • Kitchen station rotation
  • Refrigerator and freezer sanitation
  • Menu planning proficiency

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of 10 staff members.

Timeline

Kitchen Staff Member

Kwik Trip
08.2024 - Current

Cook Shift Leader

Robert E Ellsworth Correctional Center
03.2024 - 08.2024

Kitchen Staff Member

Robert E Ellsworth Correctional Center
03.2023 - 02.2024

Case Manager Coordinator

Madison WEST Methadone Clinic
09.2018 - 03.2021

Certified Substance Abuse Counselor

Tellurian
08.2016 - 07.2018

Substance Abuse Counselor Intern

Chris Farley House
01.2016 - 07.2016

Substance Abuse Counselor Certificate - Psychology

Madison Area Technical College

High School Diploma -

Madison Area Technical College
Courtney Darrow