Courtney Davis
Cincinnati,Ohio
Summary
Compassionate Executive Administrative Assistant with over 12 years of proven experience supporting high-level executives. Skilled in managing schedules, coordinating meetings, and handling confidential information. Strong focus on team collaboration and achieving results. Reliable and adaptable, with expertise in communication, organization, and multitasking.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Mental Performance Coach/Case Manager
Butterfly Support Services
05.2022 - 07.2024
- Implemented behavior modification strategies to address challenging behaviors exhibited by young clients.
- Collaborated with multidisciplinary teams to develop comprehensive treatment plans for children and adolescents.
- Delivered crisis intervention services when necessary, de-escalating volatile situations while maintaining safety for all involved parties.
- Advocated for client needs within various systems, such as schools, courts, and social service agencies.
- Promoted positive behavior change in young clients by utilizing evidence-based therapeutic techniques.
Executive Administrative Assistant
US Navy
07.2018 - 02.2022
- Delivered outstanding administrative support to 11 departments, with over 75 members
- Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Delegated tasks and provided leadership for staff and support personnel
- Maintained confidentiality when handling sensitive information, protecting company interests and employee privacy.
- Handled scheduling for executive's calendar and prepared meeting agenda and materials.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Scheduled appointments promptly, ensuring optimal use of executive time while minimizing conflicts or cancellations.
Office Administrative Assistant
US Navy
02.2013 - 06.2018
- Processed over 100 awards, 200 evaluations and 50 directives
- Demonstrated independence by achieving high level of productivity and efficiency in task management
- Mentorship led to several promotions and accolades within the department
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Improved customer satisfaction ratings by promptly addressing inquiries via phone, email, or in-person visits.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained inventory of office supplies and placed orders.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Education
Bachelor of Science - Healthcare Administration
American Military University
03-2027
Associate of Arts - General Studies
American Military University
11.2018
Skills
- Records Management
- Behavioral assessment
- Logistics coordination
- Communication skills
- Scheduling
- Advanced MS office suite
- Conflict resolution
- Time management
- Training planning
- Customer service
- Office management
- Information confidentiality
Certification
- Notary Public, Ohio Secretary of State, 01/01/23
- National Provider Identifier (NPI), 05/30/2022
- Legal Secretary (Clerical), US Department of Labor, 09/01/19
- Office Manager/Administrative Services, US Department of Labor, 04/01/18
- Computer Operator, US Department of Labor, 09/01/15
Timeline
Mental Performance Coach/Case Manager
Butterfly Support Services
05.2022 - 07.2024
Executive Administrative Assistant
US Navy
07.2018 - 02.2022
Office Administrative Assistant
US Navy
02.2013 - 06.2018
Bachelor of Science - Healthcare Administration
American Military University
Associate of Arts - General Studies
American Military University
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