Courtney Davis
Spanish Fort,AL
Summary
Dynamic sales professional with a proven track record at Rehab Medical, excelling in customer relationship building and revenue generation. Expert in strategic planning and objection handling, I successfully expanded the customer base and achieved high satisfaction ratings by tailoring solutions to meet individual needs. Passionate about healthcare, fostering trust and driving business growth.
Overview
13
13
years of professional experience
Work History
Sales Representative
Rehab Medical
04.2021 - Current
- Conduct sales calls to obtain new referral sources, occasionally in patient homes.
- Travels throughout assigned territory to call on regular and prospective customers.
- Presents educational materials to referral sources.
- Displays or demonstrates product knowledge, using samples or brochures.
- Assists patients in finding equipment that best meets their individual needs.
- Acts as a liaison between the company, the patient, referral sources, and insurance companies
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Cultivated deep understanding of product features to answer questions and overcome objections.
- Stayed up-to-date with industry trends to position company as market leader.
- Achieved consistently high customer satisfaction ratings by tailoring solutions to individual needs.
- Streamlined sales process, reducing time from lead to close.
- Identified and tapped into new markets, significantly expanding customer base.
- Built relationships with customers and community to promote long term business growth.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Set and achieved company defined sales goals.
Medical Representative
Neuromuscular Spine and Joint Center
08.2012 - 02.2021
- Established strong relationships with healthcare professionals, resulting in increased trust and credibility for the organization.
- Arranged appointments with doctors, pharmacists and medical teams.
- Assisted physicians with patient care, education efforts, providing resources and support as needed.
- Collaborated with doctors to develop targeted marketing strategies that boosted overall revenue growth.
Education
Nursing -
Bishop State Community College
Mobile, ALSkills
- Customer service
- Customer relations
- Customer relationship building
- Interpersonal communication skills
- Relationship building
- Product and service knowledge
- Sales presentations
- Sales closing
- Sales strategy development
- Complex Problem-solving
- Sales development
- Product and service sales
- Customer retention
- Client service
- Objection handling
- Process improvement
- Customer needs assessment
- Strategic planning
- Cold calling
- Account management
- Business development
- Territory growth
- Closing techniques
- Revenue generation
- Prospecting clients
- Expense reporting
- Time management
- Customer experience enhancement
- Client engagement
- Sales funnel management
- Field sales
Timeline
Sales Representative
Rehab Medical
04.2021 - Current
Medical Representative
Neuromuscular Spine and Joint Center
08.2012 - 02.2021
Nursing -
Bishop State Community College
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