Courtney DeLuca
Lincoln,RI
Summary
Experienced Clerk with exceptional typing and data entry abilities and results-driven nature. Knowledgeable about logging daily information, researching variances, and maintaining thorough records. Accuracy-driven, service-oriented and diligent about completing tasks with little supervision.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
5
5
years of professional experience
Work History
Home Health Aide
Elara Caring
Bellingham, MA
06.2024 - Current
- Provided personal care assistance, including bathing, grooming, and meal preparation for clients.
- Monitored vital signs and reported changes in patient conditions to healthcare professionals.
- Assisted clients with mobility and transfers using appropriate techniques to ensure safety.
- Implemented individualized care plans based on assessments and client needs.
- Maintained a clean and safe living environment by performing light housekeeping tasks.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Improved patient well-being by providing compassionate and attentive personal care.
Service Advisor
Nisson Anchor
North Smithfield, RI
03.2023 - 03.2024
- Provided exceptional customer service, addressing inquiries and resolving issues effectively.
- Coordinated vehicle service appointments, ensuring optimal scheduling for technicians and customers.
- Assisted in diagnosing vehicle problems by gathering information from customers and documenting concerns accurately.
- Collaborated with the service team to streamline workflow processes, enhancing overall operational efficiency.
- Processed repair orders and invoices accurately, maintaining organized records for customer transactions.
- Met customer call guidelines for service levels, handle time and productivity.
Security Officer
Allied Universal Security Services
Woonsocket, RI
09.2021 - 05.2023
- Monitored premises to ensure safety and security protocols were followed consistently.
- Conducted routine patrols and inspections to identify potential hazards or security breaches.
- Responded promptly to alarms and incidents, coordinating with local law enforcement when necessary.
- Assisted in developing and implementing security policies to enhance overall safety measures.
- Evaluated surveillance footage to identify suspicious behavior and prevent theft or vandalism.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Education
Associate of Science - Business
Community College of Rhode Island
Warwick, RI12.2029
High School Diploma -
Lincoln High School
Lincoln 06.2022
Skills
- Data entry proficiency
- Prioritization
- Proficiency Word
- File management
- Paperwork processing
- Document management
- Customer satisfaction
- Confidentiality
- Verbal and writing communication
Timeline
Home Health Aide
Elara Caring
06.2024 - Current
Service Advisor
Nisson Anchor
03.2023 - 03.2024
Security Officer
Allied Universal Security Services
09.2021 - 05.2023
Associate of Science - Business
Community College of Rhode Island
High School Diploma -
Lincoln High School